We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
great service and delivered what they promised ie picked up on the day and delivered following day
23/10/14
Quick Collection, Good Tracking, Help with the Customs Invoice, and On Time Delivery.
23/10/14
Quick and excellent service
23/10/14
It's been a week and the parcel still has not been delivered. No telephone number available to contact PM. Very poor and disappointing.
23/10/14
Received email from carrier and parcel monkey to say parcel will be collected that day plus a text, not collected until next day.
23/10/14
late collection and NOT overnight delivery as paid for!! No tracking available either. VERY DISAPPOINTED
23/10/14
Really quick, easy and cheap!
23/10/14
Very good service and the parcel arrived earlier than expected. Thank you.
23/10/14
No comment left by this customer.
23/10/14
No comment left by this customer.
23/10/14
Evrey time I send a parcel with you Im charged additional fees saying incorrect weight- THIS IS FALSE never happens with myparceldel.com
23/10/14
Grandprix did not arrive when stated. However were very good company. No damage.
23/10/14
A disgrace, never turned up!
23/10/14
Parcel Monkey was fast, friendly, efficient and most NB ... ON TIME! I'm super happy & will deff. use them in the future!
23/10/14
On time collection and delivery thanks
23/10/14
excellent service
23/10/14
No comment left by this customer.
23/10/14
No comment left by this customer.
23/10/14
perfect service
23/10/14
good service, keep the good work up
23/10/14
as always first class
23/10/14
great service
23/10/14
A1 SERVICE
23/10/14
You said it would be collected Thursday. You emailed me Thursday to say it was being collected "today".
23/10/14
no comment
22/10/14
Excellent website still, and good options now for drop-off parcels
22/10/14
The only thing to improve would be having shorter time slots for pick up. 9-6 ia all day, maybe make it clear in advance..
22/10/14
It's a hassle having to collect the courier details. Rushing Yodel courier handed me a pre-printed 'receipt' - why can't this suffice?
22/10/14
Thanks for this awesome business experience!
22/10/14
Fantastic! Easy to book online. Delivered on time.
22/10/14
No problems - picked up on time and delivered promptly
22/10/14
goog reliable service
22/10/14
The collection crew did not realize the weight of the parcel and had to return for a second time with appropriate lifting equipment.
22/10/14
booked 24 express but collected on 16th delivered on 18th so not 24 express
22/10/14
Excellent Service As Always
22/10/14
no comment
22/10/14
Good prices for reliable services
22/10/14
would be nice to have a text notification to say when the driver will be arriving, but overall very quick and fast service.
22/10/14
great service
22/10/14
some problems printing the label
22/10/14
