We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,248 reviews.
The parcel was not picked up on the collection date. My mum stayed in all day waiting. we eventually got a text at 20.15 !
01/10/14
everything was good - DX courier did a great job - great price too
01/10/14
Excellent service; price and delivery time.
01/10/14
Efficient and very quick! Good value. Thank you.
01/10/14
Prompt pick up - all went well.
01/10/14
no comment
01/10/14
Happy with the service I received. Parcel was picked up on the day/time I was given and was delivered safely and on time. Will use again!
01/10/14
Very good service, thanks
01/10/14
no comment
01/10/14
no comment
01/10/14
Delivery took slightly longer than expected and the package was a bit roughed up, though I could've packed it better. Nothing was broken! :)
01/10/14
If you could give a time range for the pick in stead of waiting all the day will be great.
01/10/14
no comment
01/10/14
no comment
01/10/14
no comment
01/10/14
no comment
01/10/14
no comment
01/10/14
The guaranteed Friday delivery was actually delivered Monday afternoon.
01/10/14
no comment
01/10/14
no comment
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
Please give us some way to track what time the parcel will be picked up/a small window in which we should be in!
01/10/14
Parcels picked up on time and arrived at the destinations on time great service Thank You
01/10/14
Parcel Monkey as a service is great, but Yodel damaged the parcel and didn't get delivered...
01/10/14
No comment left by this customer.
01/10/14
Usual excellent service. Thank you.
01/10/14
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01/10/14
You did exctly whatw as required, keep up the good work.
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
Very quick delivery, great help finding a good price
01/10/14
Parcels arrivedsafely and in the estimated time given
01/10/14
Super service and being able to track makes it idea A+
01/10/14
Took longer than promised, but got there OK.
01/10/14
No comment left by this customer.
01/10/14
Your service was excellent, good communication and cheaper than the rest by far. Thank you.
01/10/14
Very friendly,efficient delivery driver
01/10/14
on time no damages
01/10/14
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