We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
no comment
19/10/14
Good service. Thank you!
19/10/14
Fast, easy and efficient - parcels collected when promised.
19/10/14
Excellent service. Will definitely use again :-)
19/10/14
no comment
19/10/14
no comment
19/10/14
I was very pleased with the communication, price, speed and service. A corner
19/10/14
no comment
19/10/14
Collection as stated, excellent service that will definately use again
19/10/14
Excellent as usual
19/10/14
The parcel did not arrive on time, the recipient had to chase item and the man who arrived could not help her unload!!!!!
19/10/14
Unfortunate to wait in all day for the collection and it was late afternoon pick up.
19/10/14
Efficient & reasonably priced service. Thanks.
19/10/14
no comment
19/10/14
Great service. Good value. Picked up from house and delivered to receipient next day! Cheaper than Royal Mail 2nd class.
19/10/14
no comment
19/10/14
Perfect pick ups and drop offs. Thanks!
19/10/14
no comment
19/10/14
The need for recipient phone numbers can delay my deliveries as they don't always respond promptly
19/10/14
Excellent service would highly recommend your service and will definitely be using your services again.Timed collection would be helpfull
19/10/14
Booked a next day service, package still hasn't arrived, no communication, website won't let me raise issue.
18/10/14
no comment
18/10/14
Seriously cannot fault the service.
18/10/14
no comment
18/10/14
PLease see the email that I sent you with regards to the complete mess that was made of my collection, the email that you have yet to reply.
18/10/14
no comment
18/10/14
Good service, web site is very easy to use, will always try parcel monkey for the best price.
18/10/14
I booked two parcels separately and these were grouped, and collected together as booked, great service
18/10/14
Verry good
18/10/14
ParcelMonkey was fine but the DX company awful - no collection for over a week and then had to give out my address to driver's personal
18/10/14
Very Good thank you
18/10/14
Would have preferred the delivering driver to have confirmed the name of the receiver rather than just 'illegible'
18/10/14
Did exactly what it said on the can.
18/10/14
First time we have used your service and have been very impressed
18/10/14
no tracking number or contact details provided. Parcel not collected on agreed date.
18/10/14
Delighted the driver collected on the Mon and my parcel arrived on the Wed,with an uncomplicated system..
18/10/14
brilliant service many thanks.
18/10/14
fix label issues i can never print labels so i can drop off a parcel. tried on 4 different computers! ðŸ˜
18/10/14
Parcel has not been deliver in the timescale provided when I booked it, extremely disappointed.
18/10/14
Ran very smoothly - picked up and delivered a dining table within 24 hours.
18/10/14
