We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,476 reviews.
Collection was not between the agreed hours and I had to chase. Delayed delivery may result in penalty charges to us - not happy!
21/10/14
Was unable to track parcel and did not have couriers direct tracking number. Also cannot contact parcel monkey by phone
21/10/14
I found the website clear and simple and the prices were excellent. Very happy.
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
excellent service as always. thank you
21/10/14
Parcel not delivered, no response to query from parcel monkey or Courier
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
I paid for guarenteed next day delivery, it arrived 5 days later. The item was also damaged. My client has been let down by this service.
21/10/14
No negatives, good service, thank you
21/10/14
Great reliable Service
21/10/14
you did not do my delivery you did not collect i cancelled it.
21/10/14
No comment left by this customer.
21/10/14
Great service at a reasonable price.
21/10/14
i am very pleased with the service, my parcels were collected and delivered on time with no damage.
21/10/14
Efficient pick up service and delivered on time
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
Very good service
21/10/14
brilliant service as usual
21/10/14
No comment left by this customer.
21/10/14
Excellent service as usual. Thank you very much.
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
A first class service
21/10/14
Excellent service
21/10/14
Only I do have one grip and that is your system is not so good when responding to queries as I have been waiting for response since yesterd
21/10/14
All time the best. Thank you
21/10/14
It was received in perfect condition. Thank you for that
21/10/14
all good as far as I know, I didn't print out a sticker as I don't have a printer at home and I couldn't find it anyway on line.
21/10/14
A very good service, it did say that my parcel would need to be placed in a packet that the driver would bring but he knew nothing about it.
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
Brilliant will use again
21/10/14
cant think of ways to improve, it was a good service
21/10/14
Prompt collection and delivery. I am very much impressed. It was very stress free event. Please continue your good job!
21/10/14
very easy to use , I love parcel monkey. Thank you again
21/10/14
Everything is great
21/10/14
