We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,776 reviews.
No comment left by this customer.
01/10/14
Perhaps you could ask drivers who collect parcels to be able to be able to speak ENGLISH and have a certain degree of comprehension!!!
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
Hope to deal with u again
01/10/14
No comment left by this customer.
01/10/14
Very good, no problems.
01/10/14
Collection & Delivery on time, thank you
01/10/14
No comment left by this customer.
01/10/14
Bot parcels collected in really quick time. understand they were both delivered (One to France) within three days. Great!
01/10/14
No comment left by this customer.
01/10/14
I had extremely poor service, but in fairness this was from Courier and not Parcel monkey
01/10/14
parcel wasn't collected on the following day and had to ring Courier 4 times to see where they were. Only collected at 3 o'clock today.
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
Easy to book. Would prefer a more definite collection than 8am to 6pm eg morning or afternoon.
01/10/14
an estimation of parcel pick-up time - even am or pm would help
01/10/14
Parcel not delivered next day, arrived the following week on the Tuesday instead.
01/10/14
No comment left by this customer.
01/10/14
pickup was good but was not delivered next day as service advertised.
01/10/14
Delivered on time next day delivery. Thank you!
01/10/14
Delivery is not complete at the moment - please ask again
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
CityLink driver great as always - great service
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
No comment left by this customer.
01/10/14
my parcel was lost, not delivered on time, took me over 24hrs to eventually find it to reschedule delivery only for it to arrive damaged!
01/10/14
Very good. Thank you
01/10/14
No comment left by this customer.
01/10/14
Courier did not turn up
01/10/14
I thought you gave an excellent service and will always use Parcel Monkey again many thanks Stephen Marslin J & A RESTORATIONS
01/10/14
No comment left by this customer.
01/10/14
HAPPY WITH SERVICE
01/10/14
Website worked very well. City Link driver missed pick up tho, as called at wrong house. Delayed delivery by one day.
01/10/14
Collected and arrived on time!
01/10/14
deliver when you say you will, other than that really happy. thankyou
01/10/14
Useful if date was on confirmation page if you are booking a collection for the future
01/10/14
No comment left by this customer.
01/10/14
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