We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
No comment left by this customer.
28/10/14
The order was not collected and there has been no resolution to the problem yet. Very very disappointing.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
They work well in UK, dont have telephone support so wouldnt use, for all my internationals I use a Co. thats knows me by 1st name!!!
28/10/14
No comment left by this customer.
28/10/14
very clear and precise instructions on purchasing. Easy to use have used this service 4 times in last week.
28/10/14
No comment left by this customer.
28/10/14
perfect
28/10/14
Excellent price and efficient service. Would be good to have a phoneline helpline for emergencies.
28/10/14
No comment left by this customer.
28/10/14
Brilliant service - would perhaps be better if we were given a time slot for collection i.e. am or pm
28/10/14
Pain in the neck filling out the form
28/10/14
Half of my DX collections are not collected on the day they are suppose to be
28/10/14
Delivered on time. Parcel Force collector did not bring label or receipt.
28/10/14
Every thing was spot on, it could not have gone eny better, every thing was brilliant, even the lorry driver was so helpful.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
Great, speedy and secure service - wish you updated the tracking in a more timely fashion though! Will definitely use again :)
28/10/14
I believe that everything went smoothly but the package arrived 1 day later than expected. But not entirely sure of timings so not 100% sure
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
excellent. as ever from the monkey
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
Good
28/10/14
Good Service
28/10/14
Inform of collection time so do not have to wait in all day
28/10/14
Easy to use. Good value. Fast. Package handled with care. Couldn't be better.
28/10/14
the item is lost and i have emailed you with no reply
28/10/14
No comment left by this customer.
28/10/14
not collected item! no information re delay
28/10/14
not been pick up , still need to know why , not happy
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
Used PM's UPS drop-off service. Some local knowledge helps - like when the courier will collect - then went from London to Exeter next day:)
28/10/14
