We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
Website search results need fine tuning
27/10/14
No comment left by this customer.
27/10/14
The service is very good for the price (under £13.50) but I thought it was a next day delivery and they took 2 days.
27/10/14
Excellent service. Able to track the parcel very well.
27/10/14
No comment left by this customer.
27/10/14
Consider delivering TO THE DOOR as per your adverts. My parcel was delivered to the ground floor and NOT my door which is what I paid for!!
27/10/14
No comment left by this customer.
27/10/14
Awesome
27/10/14
No comment left by this customer.
27/10/14
The service is absolutly fantastic! Thank you
27/10/14
No collection on arranged day. No communication to inform of no collection.
27/10/14
Great service
27/10/14
The only improvement I could think if of is maybe an email of time of arrival for collection.
27/10/14
Very smooth collection and delivery, delighted, thanks!
27/10/14
I only had choice of 1 courier
27/10/14
Service was good. Was not aware that there would be tax to pay on receipt in Thailand.
27/10/14
No comment left by this customer.
27/10/14
on time as expected - good service
27/10/14
Very happy with the serve x
27/10/14
It would be great if the courrier could indicate if AM or PM collection.
27/10/14
No comment left by this customer.
27/10/14
Took nearly 2 weeks to get my parcel delivered! Worst couriers i have ever used!! Won't make that mistake again!!
27/10/14
No comment left by this customer.
27/10/14
Absolutely perfect. That is why I keep coming back
27/10/14
Still waiting to hear back about claiming a refund due to late delivery
27/10/14
No comment left by this customer.
27/10/14
driver did not collect, was unable to reschedule so now waiting for a refund!
27/10/14
Very Good Service , I Will recommend to others and use again my self , very pleased , many thanks .
27/10/14
Rather worrying that original label brought by driver had wrong destination address, but delivered in good time - and to correct address!
27/10/14
Collected promptly and politely. Delivered on time and safely
27/10/14
No comment left by this customer.
27/10/14
Brilliant service yet again. Many thanks
27/10/14
My parcel still has not be delivered. WHY?
27/10/14
We are always pleased with the service by parcel monkey, sometimes the website is difficult to use.
27/10/14
It is 6 days since my parcel was collected, it hasn't been delivered and I cannot get an answer to where it is?
27/10/14
Excellent service. Thank you.
27/10/14
The only thing that would make your service better is if you gave an am or pm time slot for pick ups
27/10/14
Awesome service with parcel force express 24
27/10/14
Very quick and easy to use
27/10/14
No comment left by this customer.
27/10/14
