We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,477 reviews.
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
Very good thank you.
24/10/14
Package marked as delivered when it still has not been, still haven't heard a reply from the support centre
24/10/14
Great service as always
24/10/14
Excellent service and a good price, easy to use the site - no problems at all.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
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24/10/14
No comment left by this customer.
24/10/14
parcel was returned to sender (me) very frustrating!!!
24/10/14
I have a complaint that you still haven't responded too
24/10/14
No comment left by this customer.
24/10/14
website navigation a bit fiddly but service good overall
24/10/14
the parcel was due to be collectod last friday but didnt get collected till this tuesday not very good,, i think a good will refund
24/10/14
No comment left by this customer.
24/10/14
Great alway easy!
24/10/14
Unable to track which was important to me and had to phone City Link to find our if/when delivered.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
quick easy to use servive thank you
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
I would have appreciated a text message giving me a 2 or 3 hour slot for expected collection time. Otherwise completely satisfied.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
MY PARCEL WAS NOT COLLECTED - IT HAS BEEN A WEEK! YOU WERE MEANT TO COLLECT IT ON MONDAY 20TH FROM OUR UNIT AND NOW ITS FRIDAY!
24/10/14
Always helpful, parcels always on time and if any problems occur they will always attempt to put things right, use them all the time
24/10/14
No comment left by this customer.
24/10/14
Fast and a lot cheaper than using the others. very happy
24/10/14
Transaction went exactly as described, got a great price for a bulky item and will defo use again!!
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
No comment left by this customer.
24/10/14
no comment
24/10/14
If something isn't broke DON'T attempt to fix it. The service works brilliantly just as it is. Don't try to improve it - it works just fine.
24/10/14
Very Good
24/10/14
noone came, noone replied to me. you stole my money
24/10/14
The courier failed to collect on my first nominated day - no email to explain, nothing. Very inconvenient as that was a Friday
24/10/14
