We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
No comment left by this customer.
17/11/14
pick up and delivery were both fine
17/11/14
Package was delivered damaged by Courier! Buyer returned item with negative ebayer feedback!
17/11/14
Less than 24hr
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
excellent service, will definitely use again
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
2 seperate orders failed to be collected. had to drop them off at local depot. not good.
17/11/14
very good service
17/11/14
delivery estiamte of 2/3 days optomistic - will take more than a 7 days
17/11/14
Thanks, you made it really easy
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
Item picked up and delivered promptly - but no way of tracking / knowing when delivered / any other alerts which was worrying.
17/11/14
Great, Quick Online Submission Form, Delivered As Promised, Enough Said!!
17/11/14
Perhaps include tracking reference/link on order confirmation email rather than requiring an account sign in?
17/11/14
After getting a quote from Royal mail i was tempted not to send my brother in Italy his Birthday present. Now he's got a vere nice surprise
17/11/14
No comment left by this customer.
17/11/14
Parcel wasnt picked up. I carnt work like that!
17/11/14
Good
17/11/14
Good service but would be useful if you could get a collection time window when getting items collected from home.
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
super service would definitely use again
17/11/14
No comment left by this customer.
17/11/14
nothing to say only thank you
17/11/14
No comment left by this customer.
17/11/14
Fantastic that you have a local branch drop off facility .... ideal for that urgent big parcel
17/11/14
Everything went according to plan, have seen some adverse comments on web and was worried, but as said you did what you said on the tin.
17/11/14
Very easy process re collection etc
17/11/14
I am still waiting for Parcelforce to collect, I would like a refund.
17/11/14
Was very happy with the service. Collected the next day from ordering and parcel arrived safely at destination. Would use again.
17/11/14
NEVER AGAIN WILL I USE PARCEL MONKEY ALLWAYS PROBLEMS AND SLOW TO REFUND.LOOK ELSEWHERE
17/11/14
No comment left by this customer.
17/11/14
Picked up the Boxes on the mentioned date and delivered within the allocated time parameter!
17/11/14
I was very pleased with the overall service as it was prompt and efficient .
17/11/14
excellent easy & reliable service
17/11/14
