We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
Bodmin (Cornwall) to Norway in 7 days, large 26kg parcel fragile contents, delivered rapid and intact, my son is a happy xmas boy, thank you
14/11/14
No comment left by this customer.
14/11/14
Parcel not collected on day arranged. Wholeday wasted waiting for collection. Phone clls required to chase courier. Not impressed.
14/11/14
I have now used your service on 5 occasions to France and I am very pleased with price and service
14/11/14
No comment left by this customer.
14/11/14
No comment left by this customer.
14/11/14
everything was damaged this was last time when I send parcel with this company and l let now to mine friends can they don't send noting
14/11/14
Wasn't sure what to expect and was a little apprehensive. Everything went flawlessly and couldn't have been easier. Will use again! Thanks!
14/11/14
i was very pleased with your service
14/11/14
Give a time frame for delivery. Saying "between 7am-7pm" is like a psychic telling me I may masturbate sometime next week. Lazy asshats!
14/11/14
Does exactly what it says on the tin, well done.
14/11/14
It was a great service. Always recommend your company to friends
14/11/14
Where is my parcel and you have no phone number for me to contact you so no help and no back up help
14/11/14
No comment left by this customer.
14/11/14
collected on time and delivered on time - what more can you ask??
14/11/14
Very good and easy to use
14/11/14
No comment left by this customer.
14/11/14
No comment left by this customer.
14/11/14
No comment left by this customer.
14/11/14
ability to drop parcel off somewhere for picking up would be good
14/11/14
The two parcels became separated, the second being delivered a day late.. :-(
14/11/14
Great Job !
14/11/14
Convenient and effic
14/11/14
paid for next day delivery, you failed, to three days in total.
14/11/14
Excellent rate excellent service more than happy,cannot find fault or how you could improve.
14/11/14
No comment left by this customer.
14/11/14
We order the driver for 9:30 and he was there at 8:30! We were not ready
14/11/14
Everything great, except when YODEL involved. They failed to collect a parcel 3 days, I flagged down random YODEL guy in street to collect!
14/11/14
Brilliant service, quick delivery and reasonable price for 5kg package from UK to Australia. Will use again *****
14/11/14
The wrong postcode was put on our parcel, as soon as we found out and notified you it was successfully delivered.Excellent service, thanks
14/11/14
No comment left by this customer.
14/11/14
The carrier picked up the parcel on the day specified and it arrived early and in good condition in
14/11/14
perfect service ,thank you, will be using you again
14/11/14
Parcel wasn't collected on the Friday and I waited in all day, really not happy.
14/11/14
The package has not arrived at its location. I paid for it to be delivered: it has not. Now you ask me to rate the service??
14/11/14
No comment left by this customer.
14/11/14
No comment left by this customer.
14/11/14
Great price and really good service. A text message providing a 2 or 4 hour time slot for collection would enhance the service further
14/11/14
Unreliable.I bought 3 days priority.Posted the same day.It was delivered after a week.I paid for something that wasn't provided.Never again.
14/11/14
No comment left by this customer.
14/11/14
