We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
No comment left by this customer.
23/10/14
Great customer service!
23/10/14
An idea of time slot when the parcel is being picked up from our offices would be helpful
23/10/14
No comment left by this customer.
23/10/14
Had a problem with my collection but the online chat sorted it very quickly. Thanks
23/10/14
No comment left by this customer.
23/10/14
Excellent service that was delivered on time.
23/10/14
Very good....
23/10/14
No comment left by this customer.
23/10/14
SERVICE WAS 110% THANK YOU VERY MUCH
23/10/14
a contact phone number would be usefull for when a collection isnt made
23/10/14
Great service, collected and delivered on time and in perfect condition. What more can you ask for!
23/10/14
really happy with service. lovely delivery men
23/10/14
usual good service
23/10/14
No comment left by this customer.
23/10/14
No comment left by this customer.
23/10/14
First class service. Reliable and very good value. Will use again. Highly recommended. A*****
23/10/14
No comment left by this customer.
23/10/14
No comment left by this customer.
23/10/14
No comment left by this customer.
23/10/14
No comment left by this customer.
23/10/14
No pick up. Will deal direct with courier companies now on
23/10/14
I have been waiting since 9.30 this morning for someone to contact me in reply to my request for help - courier been and gone without parcel
23/10/14
Perhaps more info on your FAQs section?
23/10/14
could be cheaper. Delivery driver almost completely illiterate!!
23/10/14
No comment left by this customer.
23/10/14
No comment left by this customer.
23/10/14
No comment left by this customer.
23/10/14
Excellent service as usual, I have used this service for almost two years and I am not disappointed.
23/10/14
very happy with service, would recommend
23/10/14
am rally happy for the fast and save service i will be a loyal customer cheers
23/10/14
great service and delivered what they promised ie picked up on the day and delivered following day
23/10/14
Quick Collection, Good Tracking, Help with the Customs Invoice, and On Time Delivery.
23/10/14
Quick and excellent service
23/10/14
It's been a week and the parcel still has not been delivered. No telephone number available to contact PM. Very poor and disappointing.
23/10/14
Received email from carrier and parcel monkey to say parcel will be collected that day plus a text, not collected until next day.
23/10/14
late collection and NOT overnight delivery as paid for!! No tracking available either. VERY DISAPPOINTED
23/10/14
Really quick, easy and cheap!
23/10/14
Very good service and the parcel arrived earlier than expected. Thank you.
23/10/14
No comment left by this customer.
23/10/14
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