We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
No comment left by this customer.
17/11/14
Booked for collection on Friday but no collection made. Re-booked for Monday and all was fine at the second attempt.
17/11/14
timed pickup would make service even better
17/11/14
No comment left by this customer.
17/11/14
Very impressed with your service. Boxes picked up within an hour of booking, and delivered the next day.
17/11/14
Your service was good the parcel was collected on time. The parcel took longer than advertised to be delivered.
17/11/14
Easy to use, good value for money system
17/11/14
No comment left by this customer.
17/11/14
One item was broken, customer quite rightly refused to accept it, I have not heard from the courier yet to confirm this or to return it.
17/11/14
Very good service could be improved by estimated times of collection/ delivery.
17/11/14
No comment left by this customer.
17/11/14
Good service...would have liked a specific say 2 hour pick up slot rather than just a all day...meant I was housebound
17/11/14
Once again no problems thats why i keep using you
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
my package was collected three days late after numerous phone calls i won't be using this service again!
17/11/14
Great service, cheaper and very reliable - thank you!
17/11/14
excellent, fast, effificeient, reliable & competative
17/11/14
Your first driver refused to collect and then you charged me more by saying it weighed 95kg when it only weighed 39!!!!
17/11/14
No comment left by this customer.
17/11/14
easy
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
Great service, collection, delivery etc.. many thanks
17/11/14
No comment left by this customer.
17/11/14
Perfect
17/11/14
parcel was damage and collect parcel 1 day late not recommended
17/11/14
First collection did not arrive
17/11/14
I used parcel force, very happy with the service, pick up and drop off with no issues. Would recommend this service.
17/11/14
No comment left by this customer.
17/11/14
Your tracking system is very analogue and poor.
17/11/14
great at last good job done thanks
17/11/14
Package arrived at its destination on time and in good condition.
16/11/14
No comment left by this customer.
16/11/14
No comment left by this customer.
16/11/14
you didnt deliver the next day. Do I get a discount?
16/11/14
It's important to get the package to the actually delivery address, so try and contact the recipient alot before leaving it at s post office
16/11/14
No comment left by this customer.
16/11/14
Hi parcel was booked for pick up on the Thursday that was fine , but the next day delivery did not happen didn't show on the Saturday either
16/11/14
Fast and efficient once again.
16/11/14
