We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
No comment left by this customer.
28/10/14
Prompt collection and delivery
28/10/14
No comment left by this customer.
28/10/14
easy pick up and quick delivery .cheers
28/10/14
Parcel did not get picked up- I was not informed- customer services have not got back to me from yesterday morning yet. Very unhappy
28/10/14
Good booking service but package arrived damaged beyond use.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
DX driver Wayne Miller absolutely brilliant, so helpful.Collected & delivered on time with no hassle at all.
28/10/14
No comment left by this customer.
28/10/14
Excellent - Well Done!
28/10/14
very polite person who collected parcels transaction went very smoothly would use again
28/10/14
No comment left by this customer.
28/10/14
Courier were rubbish. Would not use them again, I'm sure parcel monkey aren't the issue.
28/10/14
All went smoothly. There's a bit of a grey area over whether dewsktop computers are covered - would be helpful to clarify.
28/10/14
Prompt and reliable - great service and competitive priced - 5 STARS *****
28/10/14
Cant see you need to improve services, all is great, specially City link! Thank you
28/10/14
Great reliable and cheap service to Poland. Thanks very much!
28/10/14
No comment left by this customer.
28/10/14
great service. Send childs bike for under £10. Recommended
28/10/14
great service
28/10/14
You have everything on line and I really needed to speak to someone ! really struggled to speak to anyone ........will not be using again.
28/10/14
No comment left by this customer.
28/10/14
Perhaps texting me when collection is imminent
28/10/14
disappointed, parcel was not collected on day arranged, could not get through on phone to depot, and have not been able to track parcel.
28/10/14
use a courier that turns up!
28/10/14
PLEASE PHONE ME URGENTLY, 01226496837 I notice you do not list a phone number. Tracking says parcel delivered it has not been delivered
28/10/14
Great hand to hand service. Called me when a problem arose not of their making, solved it like normal people without ridiculous procedures.
28/10/14
Very happy with the service collected and delivered next working day no problems
28/10/14
No comment left by this customer.
28/10/14
Fantastic service, best prize and very fast collection. recommend
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
excellent service
28/10/14
Collection never arrived, I had to call them to arrange, parcel still hasn't arrived, not happy at all
28/10/14
All with time!! :)
28/10/14
No comment left by this customer.
28/10/14
As usual the service and prices were very good!
28/10/14
very quick and good service
28/10/14
Brilliant service, 2 days for a parcel from London to Lisbon, Portugal, miles cheaper quote than the Post Office! Thank you very much
28/10/14
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