We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
really pleased with fast and easy service will definitely use again
19/11/14
Very good, however you could make it clearer which services need a label printed and which do not. Also increase word count here! 140 not en
19/11/14
No comment left by this customer.
19/11/14
Very smooth - well done!
19/11/14
No comment left by this customer.
19/11/14
Parcel arrived 5 days late and was impossible to track. I made 4 phone calls to find parcel at premium rate. Never again.
19/11/14
No comment left by this customer.
19/11/14
I thought the whole aspect of my order with you was dealt with 100% efficiency. Will certainly use you again, and recommend you. Many thank
19/11/14
Great service
19/11/14
As always very efficient and very quick delivery to Greece
19/11/14
I cannot fault the service I received, from the collection to the delivery in Australia and at such a great price. Highly recommend.
19/11/14
No comment left by this customer.
19/11/14
great service
19/11/14
Took 4 days for parcel to be booked in with carrier after pickup
19/11/14
pick up the parcel would be great allow me to print a lable would help
19/11/14
No comment left by this customer.
19/11/14
Prompt service as usual
19/11/14
No comment left by this customer.
19/11/14
Shipment tracking Online doesn't work, and this is the FOURTH consecutive attempt by Courier to collect the item. FAILED EVERY TIME!!!
19/11/14
The item still has not left the UK despite being collected 6 days ago! It was meant to be in America within 5 days!!
19/11/14
Pick Up as planned
19/11/14
Everything was fine. Collected and delivered as paid for.
19/11/14
very good service many thanks
19/11/14
No comment left by this customer.
19/11/14
Good service
19/11/14
great service simple easy site
19/11/14
No comment left by this customer.
19/11/14
I think the service was very good and delivery speed was excelent! The room for improvement: time for collection and packaging service .
19/11/14
An approximate time of day would have been very helpful. DPD text the hour they will call & the driver is trackable on their website.
19/11/14
I couldn't think you're man could do more thank you
19/11/14
140 characters is no where near enough to explain. Have submitted a form on-line.
19/11/14
No comment left by this customer.
19/11/14
Good service. I'll use in future if I'll need to ship something.
19/11/14
Great
19/11/14
everything went well from order to collection and delivery
19/11/14
No comment left by this customer.
19/11/14
it was a perfect delivery, picked up on day required and delivered within the 24 hour service half way across the UK, 5 star service
19/11/14
Increase the number of characters in your customer feedback form, 140 is not enough. :-)
19/11/14
googl job - thanks
19/11/14
My parcel PM3208933 / PM244971 has not arrived
19/11/14
Our Response: Hello, we have made contact with our delivery partners upon your order, as soon as we have a response i will be in touch directly.
