We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
Wonderful service, great price great service
20/11/14
maybe a local drop off point would be better rather then waiting in for pick up but found service was very good , thanks paul.
20/11/14
parcel collected promptly and delivered the next day, just as expected, delighted with service
20/11/14
No comment left by this customer.
20/11/14
excellant service couldn't be easier. I would like to be able to choose a morning or afternoon pick up. or be told by text where the driver
20/11/14
No comment left by this customer.
20/11/14
Worst experience I have ever had - I dont even now where to start. Not even 1*. -10* and u don't even have a phone number - Never again....
20/11/14
Our Response: Dear Customer, I do apologise that you feel this way. An will be in touch shortly to sort out all the issues you have with this order
Very quick delivery.
20/11/14
No comment left by this customer.
20/11/14
The courier did not turn up. Did not phone and said they could not find the collection address!!!! Had to rebook collection.
20/11/14
Our Response: Dear Customer, we are looking into your query, an agent will be in touch shortly
Paid for next day collection for next say delivery but despite ordering this the item was not picked up from until the following day.
20/11/14
Our Response: Dear Customer, we are looking into your query, an agent will be in touch shortly
No comment left by this customer.
20/11/14
speedy pickup friendly courier thanks
20/11/14
for us 110% reliable and reasonable charges too
19/11/14
Excellent service
19/11/14
A service to let the collection!
19/11/14
Parcel was collected within the time specified and the recipient has confirmed receipt.
19/11/14
Great service, thank you
19/11/14
No comment left by this customer.
19/11/14
No comment left by this customer.
19/11/14
l deal with Mark when l am using your service...which is s lot recently..and he is a Star.
19/11/14
No comment left by this customer.
19/11/14
Collected pm Friday, delivered first thing Monday. Excellent value for money. First class service. I will defiantly use you again
19/11/14
Disapointed the collecting driver threw my package from the back of the van to the front of van like a builder throwing rubbish onto a skip
19/11/14
Our Response: Dear Customer, thank you for your response, an agent will be in touch shortly to take some further details upon this experience
No comment left by this customer.
19/11/14
As always a great and reasonable pricing.Parcels arrived in Norway in seven days and door to door service.Thanks so much
19/11/14
No comment left by this customer.
19/11/14
No comment left by this customer.
19/11/14
parcel collected a day late
19/11/14
Our Response: Dear Customer, you order is being currently look at by one of our agents, he will be contacting you shortly
Reliable and easy service to use.
19/11/14
No comment left by this customer.
19/11/14
No comment left by this customer.
19/11/14
parcel has failed to be delivered misrourted and now appears to be lost no updates given and pretty **** to have an illegible address
19/11/14
Shipping label emailed in pdf format would be good and compliment the link!
19/11/14
No comment left by this customer.
19/11/14
Excellent service with Parcel Force
19/11/14
A phone contact as well as email would be good
19/11/14
Why no customers telephone support
19/11/14
excellent service all round
19/11/14
Very easy to use and very quick delivery am very impressed as it was my first time. I will defo use you again! Instagram : kazhateswashingup
19/11/14
