We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
It would be useful if you could give an approximate collection time, rather than just anytime during the day.
13/11/14
No comment left by this customer.
13/11/14
No comment left by this customer.
13/11/14
No comment left by this customer.
13/11/14
This is the first time I've used Parcel Monkey, great service and no problems. Will not hesitate to use again.
13/11/14
it would be useful if had hourly time slots to choose for both delivery and collection so not waiting around all day
13/11/14
very good
13/11/14
A very speedy service will certainly use again.
13/11/14
From booking to collection to delivery in less than 48 hours
13/11/14
It took several attempts to change the drop off post office address, it kept changing back to the one it suggested not the one I wanted!
13/11/14
No comment left by this customer.
13/11/14
No comment left by this customer.
13/11/14
No comment left by this customer.
13/11/14
No comment left by this customer.
13/11/14
No comment left by this customer.
13/11/14
Always been a quick & easy service
13/11/14
Very efficient and collected when stated
12/11/14
No comment left by this customer.
12/11/14
You are always on time and take extra care with parcels I need delivering thank you
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
Very pleased with outcome. A message to inform me about pick up time would have been much better than having to wait in not knowing a time.
12/11/14
No comment left by this customer.
12/11/14
easy to use quoting system with options that are straight forward .
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
I had 2 parcels collected, 1 has still not been delivered after 3 weeks and the other was sent back to me by mistake - so far no explanation
12/11/14
I printed my label and it was showing as still needing to be done in my account.
12/11/14
parcel force collected early - good
12/11/14
didn't collect my items!!
12/11/14
Excellent service
12/11/14
Easy to use, simple system. Thanks!
12/11/14
Parcel not picked up since last Thursday I m requiring refund or pick up asap
12/11/14
Great service & really helpful customer service team that resolved our problem immediately
12/11/14
First class professional service. Will recommend to all.
12/11/14
Really fantastic service and so simple to use. Only comment being I would have liked a time bracket for parcel pick up from FedEx!
12/11/14
No comment left by this customer.
12/11/14
I was very impressed by the service you offered me, so much so that I am going to use you again. Booking another delivery tonight ! thanks
12/11/14
