We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,768 reviews.
i was very happy with the service. but the item was damaged, i don't know who to blame
20/10/14
very good
20/10/14
Failed to collect on agreed/booked day
20/10/14
No comment left by this customer.
20/10/14
No comment left by this customer.
20/10/14
allways very good. thanks
20/10/14
They have never let me down a good reliable well priced service
20/10/14
Collected and delivered on time! great service
20/10/14
Delivery schedule missed - No tracking information - No meaningful response to support requests
20/10/14
No comment left by this customer.
20/10/14
No comment left by this customer.
20/10/14
No comment left by this customer.
20/10/14
Found the web page easy to follow and fill in!
20/10/14
No comment left by this customer.
20/10/14
No comment left by this customer.
20/10/14
No comment left by this customer.
20/10/14
Driver missed collection and I had to phone but to his credit and yours he did come back and collected at 6pm
20/10/14
No comment left by this customer.
20/10/14
No comment left by this customer.
20/10/14
Everything ok, parcel delivered as scheduled
20/10/14
excellent
20/10/14
Good
20/10/14
No comment left by this customer.
20/10/14
No comment left by this customer.
20/10/14
This is the second time I have used this service and it was once again excellent, it will be my first port of call next time.
20/10/14
No comment left by this customer.
20/10/14
no comment
20/10/14
Easy instruction to follow to arrange collection and delivery of parcel Courier arrive and the following day> excellent job
20/10/14
Great fast service and a reasonable price, will use again
20/10/14
no comment
20/10/14
no comment
20/10/14
requested pickup for 17/10/14 not collected until 20/10/14
20/10/14
Parcel didn't arrive and despite me trying to contact you I got no response
20/10/14
Very poor. I contacts you many times with no response. The parcel arrived 3 days later than the agreed date. No customer care line ; (
20/10/14
Perfect service, thank you :-)
20/10/14
no comment
20/10/14
pleasantly surprised at ease of website use and speed of delivery .. will use again
20/10/14
Excellent service AAA
20/10/14
no comment
20/10/14
p/u and delivery times not kept told by email it would be delivered waited in arrived next day ??
20/10/14
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