We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
No comment left by this customer.
17/11/14
Tracking not updated regularly & parcel not arrived within the times quoted. Very disappointed.
17/11/14
all good beside city link!
17/11/14
Just keep doing what you do and keep the price down. Great service
17/11/14
Wow only took 7 days this time all the way to Rhodes. Many thanks
17/11/14
excellent service
17/11/14
No comment left by this customer.
17/11/14
No problems a quick collection and delivery at a good price
17/11/14
Parcel Monkey one of the best shipping company!!!!!!!
17/11/14
It would help if parcels were delivered to the correct addresses.
17/11/14
Great service, fast delivey, very satisfied !
17/11/14
Wonderful service would use again and certainly recommend.
17/11/14
No comment left by this customer.
17/11/14
Great
17/11/14
It would be great if you could give a collection time window, ie 3 hour period
17/11/14
Reasonable price one item took 5 days to arrive which annoyed the purchaser a little.
17/11/14
Driver was most helpfull package arrived on time and in tact
17/11/14
No comment left by this customer.
17/11/14
Brilliant service. Only way to improve is to give a Pick up time slot.
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
No comment left by this customer.
17/11/14
DX didn't turn up on the day you said they would they had my phone nub but courtesy call and wasted my time would definitely not use DXagain
17/11/14
dont think you can improve,,,total satisfaction,,,,10/10
17/11/14
Everything good, updating the webpage for tracking could be improve, emails to customers with up to date information will help.
17/11/14
Good prompt service at a reasonable cost AAA++
17/11/14
Hello, This item was heavily packaged and arrive broken on one side. I'm waiting on photos from my customer.
17/11/14
Parcel took 5 days instead of 2 days to deliver, routing issues.
17/11/14
No comment left by this customer.
17/11/14
more than 50% cheaper than parcel force .oz in 4 days. Thanks
17/11/14
No comment left by this customer.
17/11/14
i booked .... you delivered.... great
17/11/14
No comment left by this customer.
17/11/14
Courier collections for Business have to be within Business hours
17/11/14
More comms on pick up time/tighter pick up window
17/11/14
Promises on pick-up and delivery kept.Recipient delighted.
17/11/14
Brilliant service, half the price of most quotes we received!
17/11/14
No comment left by this customer.
17/11/14
Great service given would use again and recommend to friends.
17/11/14
No comment left by this customer.
17/11/14
