We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
Communication is impossible
12/11/14
Very expensive
12/11/14
Prices, not as competitive as DHL, which the store used to return my parcel.
12/11/14
Excellent service and much cheaper than any other parcel company.
12/11/14
system worked well, parcel picked up ok and delivered no problems
12/11/14
very pleased with service excellent price and delivery on time and easy to use online booking forms
12/11/14
City Link 24hr, parcel delivered in 48hrs despite arriving in delivery depot 4.30AM the day before!
12/11/14
Being given a receipt by the courier would be reassuring.
12/11/14
Notified of collection for Nov 6 but not collected until Nov 7. No explanation given or phone call.
12/11/14
No comment left by this customer.
12/11/14
Excellent service from pick up to drop off thanks
12/11/14
No comment left by this customer.
12/11/14
Great service, always on time of what's been promised
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
Faultless and well arranged. Many thanks
12/11/14
Great value & fast!!!
12/11/14
good service thanks
12/11/14
good service, very easy to use
12/11/14
How you off 10% off for ever other parcle sent
12/11/14
Hassle free - great!
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
All was fine really, although the parcel was delivered 3 hours later than the tracking information had suggested.
12/11/14
No comment left by this customer.
12/11/14
Same excellent sevice as ever.
12/11/14
Did exactly what it said on the tin!
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
Efficient & well priced
12/11/14
Picked up early on the day receiver had to go out emergency on day of delivery but card left and delivered early morning next working day.
12/11/14
Very happy with service
12/11/14
Very good service as always. Will use again
12/11/14
No comment left by this customer.
12/11/14
i arranged a parcelforce48 collection and they never turned up. after phoning parcelforce it was obvious you never informed them. poor
12/11/14
Fast delivery as always!
12/11/14
No comment left by this customer.
12/11/14
No comment left by this customer.
12/11/14
