We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
No comment left by this customer.
26/10/14
All went smoothly, thank you. Although it would be helpful to be given an est. time for the pickup, i.e. between 8am and 12pm, in an email
26/10/14
No comment left by this customer.
26/10/14
No comment left by this customer.
26/10/14
Your tracking system is poor and not detailed. It was very annoying the delivery was cancelled without a proper explanation or any contact
26/10/14
Fantastic
26/10/14
No comment left by this customer.
26/10/14
Picked up, and delivered as per the service offered. Many thanks.
26/10/14
it still hasn't arrived & appears to have gone to Belgium rather than Canada !!!!!!!!!!!!!!!!!!!!!!!!
26/10/14
An exellent service; the only minor problem was that at drop off, not every parcel was scanned and 'tracked' as delivered. Very satisfied.
26/10/14
time of pick up needs to be offered. or a pick up time frame
26/10/14
Collection good, however there seemed to be a delay of one day in delivery with no real explanation. I would recommend and use again
26/10/14
all good.
26/10/14
Quick and professional service. Will use again.
26/10/14
Del placed sat,collected we'd! Then driver couldn't find address on thur.least he phoned & sorted it. Agency driver didn't collect on tue.
26/10/14
Excellent service as always , thank you *****
26/10/14
Very Good and fast
26/10/14
Great service as always from CityLink
26/10/14
Booked Late: Prompt Pickup, Price Good, Delivery Time Average : Happy Customer Will Come Again.
26/10/14
you are doing a great job and i will use you again any time i need a courier. i will also recommend you to others.
25/10/14
first time i used your services & happy with the result
25/10/14
No comment left by this customer.
25/10/14
No comment left by this customer.
25/10/14
Excellent Service. Smooth Transaction. Parcel Collected Monday, Delivered to Customer in Athens Thursday. Would highly recommend.
25/10/14
From the moment of payment it wasn't clear if I can go and drop the parcel straight away or not. So I did and wasted a journey.
25/10/14
All the parcels were delivered on time although one was damaged despite being very well wrapped with bubble wrap. Had to send a replacement.
25/10/14
No comment left by this customer.
25/10/14
No comment left by this customer.
25/10/14
No comment left by this customer.
25/10/14
No Courier parcel no given. Parcel Monkey links to track on Courier did not work. Had to get parcel number from Pay Pal receipt. V. poor
25/10/14
Very straight forward and easy to order parcel delivery, will use again, many thanks
25/10/14
No comment left by this customer.
25/10/14
No comment left by this customer.
25/10/14
No comment left by this customer.
25/10/14
It was collected on the day it was due for collection but then it was Parcel Force
25/10/14
No comment left by this customer.
25/10/14
On this occasion the parcel was picked up promptly and delivered next day. Excellent service
25/10/14
Excellent service
25/10/14
No comment left by this customer.
25/10/14
freindly and actually turned up unlike most of the time
25/10/14
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