We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
very pleased cheers,
18/11/14
Great service, easy to use....could be easier if our details were automatically filled in on multiple orders
18/11/14
My parcel wasn't picked up when I expected. They said I wernt in but I was.
18/11/14
we use definetley use this service again, hassel free and very good rates compared to other sites.
18/11/14
very good and will be using you in the future ,i always tell my friends to use you
18/11/14
No comment left by this customer.
18/11/14
No comment left by this customer.
18/11/14
no problems - very good
18/11/14
first class service 6 days to nz, well done
18/11/14
Very easy, pick up and delivery as arranged ... would be even better if could give idea of pick up time - Am or PM even
18/11/14
the shipment was sent a week ago and the customer has still not received it. Very bad, said next day delivery????
18/11/14
No comment left by this customer.
18/11/14
perfect service for me
18/11/14
Good service and Everything went as planned
18/11/14
Why didn't I receive a survey request the time when you failed to pick up my parcel and I receive neg feedback from my buyer?????
18/11/14
No comment left by this customer.
17/11/14
excellent price
17/11/14
No comment left by this customer.
17/11/14
Would be good to get the address of the drop off centre once booked
17/11/14
The parcel was thrown around a lot and the contents were damaged,even though wrapped in bubble wrap.Very poor service.Won't use again
17/11/14
excellent as usual
17/11/14
All went exactly as it should thank you
17/11/14
Fandabby dosie. Cheers monkeys.
17/11/14
First class serice, very happy to use again.
17/11/14
No comment left by this customer.
17/11/14
Web site is easy to use and the collection went very smoothly, the van driver was very helpful, thank you
17/11/14
I would say maybe a collection time would be good
17/11/14
Everything spot on. Thanks
17/11/14
Very easy to book the collection on-line, quick collection and good delivery overseas
17/11/14
No comment left by this customer.
17/11/14
First time and seamless
17/11/14
2nd time I have used you and both times superb service and excellent price many thx Peter
17/11/14
Parcel never collected ended up taking it to the depot, noway of tracking after it left the country, still waiting for you to get back to me
17/11/14
Fantastic service and price
17/11/14
give contact numbers for couriers
17/11/14
No comment left by this customer.
17/11/14
Parcel lost for days, support response was slow as it probably took 24 hours for you guys to even say you'd contact the courier now
17/11/14
parcel was not kicked up and iended up taking it to the dept myself.
17/11/14
No comment left by this customer.
17/11/14
The website and instructions were simple to understand. The courier service supplied was excellent. Will use again.
17/11/14
