We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,764 reviews.
perfect
28/10/14
Excellent price and efficient service. Would be good to have a phoneline helpline for emergencies.
28/10/14
No comment left by this customer.
28/10/14
Brilliant service - would perhaps be better if we were given a time slot for collection i.e. am or pm
28/10/14
Pain in the neck filling out the form
28/10/14
Half of my DX collections are not collected on the day they are suppose to be
28/10/14
Delivered on time. Parcel Force collector did not bring label or receipt.
28/10/14
Every thing was spot on, it could not have gone eny better, every thing was brilliant, even the lorry driver was so helpful.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
Great, speedy and secure service - wish you updated the tracking in a more timely fashion though! Will definitely use again :)
28/10/14
I believe that everything went smoothly but the package arrived 1 day later than expected. But not entirely sure of timings so not 100% sure
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
excellent. as ever from the monkey
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
Good
28/10/14
Good Service
28/10/14
Inform of collection time so do not have to wait in all day
28/10/14
Easy to use. Good value. Fast. Package handled with care. Couldn't be better.
28/10/14
the item is lost and i have emailed you with no reply
28/10/14
No comment left by this customer.
28/10/14
not collected item! no information re delay
28/10/14
not been pick up , still need to know why , not happy
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
Used PM's UPS drop-off service. Some local knowledge helps - like when the courier will collect - then went from London to Exeter next day:)
28/10/14
THE PARCEL HAS STILL NOT BEEN DELIVERED TO CUSTOMER PM_2420273_3175401. PLEASE CAN SOMEONE CONTACT ME URGENTLY.
28/10/14
No comment left by this customer.
28/10/14
Have used your service on a number of occasions and cannot honestly think of any improvements - it is very good.
28/10/14
Awesome!
28/10/14
No comment left by this customer.
28/10/14
Very poor the item was damaged and meant I lost the sale and waiting for them back and I don't know how to make a claim
28/10/14
No comment left by this customer.
28/10/14
No comment left by this customer.
28/10/14
Thank you very much excellent services...the only thin
28/10/14
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