We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,768 reviews.
Only I do have one grip and that is your system is not so good when responding to queries as I have been waiting for response since yesterd
21/10/14
All time the best. Thank you
21/10/14
It was received in perfect condition. Thank you for that
21/10/14
all good as far as I know, I didn't print out a sticker as I don't have a printer at home and I couldn't find it anyway on line.
21/10/14
A very good service, it did say that my parcel would need to be placed in a packet that the driver would bring but he knew nothing about it.
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
Brilliant will use again
21/10/14
cant think of ways to improve, it was a good service
21/10/14
Prompt collection and delivery. I am very much impressed. It was very stress free event. Please continue your good job!
21/10/14
very easy to use , I love parcel monkey. Thank you again
21/10/14
Everything is great
21/10/14
No comment left by this customer.
21/10/14
I cant see a way to improve as I have never had a problem with your service.
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
excellent service, couldnt track parcel on internet but Im just picking now as parcel arrived safe and sound and am very happy, thank you!
21/10/14
THIRD OR FOURTH TIME I HAVE USED YOU AND AGAIN A VERY GOOD SERVICE, PARCELS ARRIVE QUICK ESPECIALLY AS THEY ARE GOING TO A REMOTE ADDRESS
21/10/14
No one came to pick up the parcel.
21/10/14
It would be great to have some indication of what time the parcel will be collected so you don't have to stay in all day. Thanks.
21/10/14
No comment left by this customer.
21/10/14
great service: everything just as advertised and the keenest prices. Highly recommended!
21/10/14
No comment left by this customer.
21/10/14
No comment left by this customer.
21/10/14
Collected and delivered when they promised and faultless from start to end.
21/10/14
Very good, cannot suggest anything further.
21/10/14
No comment left by this customer.
21/10/14
I would like the pick up time to be more specific. Sometime between 9am and 6:30 pm is too broad
21/10/14
Very good
21/10/14
no comment
21/10/14
Good service for large items no hassle
20/10/14
Was supposed to be called 30 mins before collection of parcel. This did not happen!!!! Should have !
20/10/14
speed up the label availability please
20/10/14
Delivered on time as said very pleased
20/10/14
no comment
20/10/14
Excellent efficient service, would definitely use again
20/10/14
I will always use your service all the time my parcels are arriving on time.
20/10/14
no comment
20/10/14
no comment
20/10/14
My pare
20/10/14
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