We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,813 reviews.
No comment left by this customer.
18/11/14
Email notification that my parcel had arrived at it's destination would have been nice, but overall very pleased with the service.
18/11/14
No comment left by this customer.
18/11/14
Good service thank you
18/11/14
delivered on time to spec. thank you.
18/11/14
Simple straight forward to use.
18/11/14
VERY PLEASED WITH YOUR SERVICE
18/11/14
No comment left by this customer.
18/11/14
I am sorry to say I ordered collection of a parcel for Thursday and it was not collected unti lMonday No apology received
18/11/14
No comment left by this customer.
18/11/14
A rapid no fusss well executed collection and delivery with great tracking door to door
18/11/14
cant think of anything
18/11/14
Great service to Slovenia, have used on a few occasions now without any issues.Very happy with service & price & will definately use again!
18/11/14
great, thank you
18/11/14
I think you were fantastic, Hermes are terrible compared to you!! Thank you
18/11/14
Everything was simple and efficient parcel arrived quickly no problems thankyou
18/11/14
No comment left by this customer.
18/11/14
Spot on as always, no issues all parcels collected and delivered ON TIME. Keep up the good work.
18/11/14
No comment left by this customer.
18/11/14
CityLink perfect as usual. Very pleased indeed :-)
18/11/14
Easy to use website and courier followed additional instructions on the order.
18/11/14
Great, economical and speedy :)
18/11/14
No comment left by this customer.
18/11/14
Thanks
18/11/14
No comment left by this customer.
18/11/14
No comment left by this customer.
18/11/14
The service was excellent however it took longer than anticipated for the delivery to take place.
18/11/14
Great confusion at the start of the process
18/11/14
No comment left by this customer.
18/11/14
No comment left by this customer.
18/11/14
Would have liked an hour slot advising me what time my delivery was going to be
18/11/14
Outstanding as usual, I highly recommend this company for speed and service
18/11/14
First time for using this service and would most definitely use it again. Did exactly what it said on the tin.
18/11/14
I haven't hear back from my receiver yet so I'm reluctant to say just yet, but so far all has been very satisfactory
18/11/14
Excellent service and very helpful delivery driver
18/11/14
My parcel was not collected and you did not contact me to resolve this after I'd contacted you twice.
18/11/14
Saturday pick ups please!
18/11/14
very efficient. items were collected on the scheduled date and delivery was fast.
18/11/14
No comment left by this customer.
18/11/14
Good but City Link have only delivered half the consignment to the same address and your link to report a problem works incorrectly!
18/11/14
