We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,001 reviews.
was delivered amazingly quick so impressed thanks be using you again
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
excellent service
11/12/14
No comment left by this customer.
11/12/14
The parcels have not arrived at the customers
11/12/14
Parcel booked for collection Friday. In all day waiting. No one came. No one from Courier contacted me.No apology! Up to me to rebook.Poor.
11/12/14
first time iv used a courier service ,simple web instructions fast reliable service and cheaper than post office will definitely use again
11/12/14
for some reason you truncated my address leading to a non collection
11/12/14
No comment left by this customer.
11/12/14
I haven't got my tracking number and when I track it it says unavailable
11/12/14
delighted with service parcel arrived on time. would use this service again
11/12/14
The parcel has not arrived yet but the pickup and ordering on line was excellent
11/12/14
very efficient service - thank you
11/12/14
The pickup time is too long - need to give more precise times on the day - not 9am - 6pm. This will put me off using service again.
11/12/14
No comment left by this customer.
11/12/14
the parcel was very damaged despite being wrapped properly and the robes arrived dirty
11/12/14
Everything is great. Just no opportunity contact by phone, sometimes it is necessary. Thank you.
11/12/14
No comment left by this customer.
11/12/14
was booked for collection on the friday,no one came.Had to rebook for following monday,i was in all day waiting wont use you again
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
Excellent as always thankyou
11/12/14
Ive read some bad reviews after i already made the payment, but i have to say that everything went well! Package delivered on time
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
Excellent
11/12/14
Efficient, on time and the cheapest around!!!
11/12/14
brilliant service..thankyou
11/12/14
Very pleased thankyou. i wrote clearly on the parcel handle and stand up a particular way. when it was delivered it was upside down ?!
11/12/14
excelent service
11/12/14
I thought you were extremely efficient. I have no criticism whatsoever.
11/12/14
No comment left by this customer.
11/12/14
Brilliant this time
11/12/14
No comment left by this customer.
11/12/14
Easy website. On time collection & delivery
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
Collected and delivered to schedule(parcelforce). Would have liked to know a time slot for the collection to plan my day.
11/12/14
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