We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,212 reviews.
No comment left by this customer.
15/12/14
Brought wrong size bag.......twice
15/12/14
parcels delivered reall quickly very good service thank you.
15/12/14
No comment left by this customer.
15/12/14
picked up within 4 hours and delivered safely
15/12/14
No comment left by this customer.
15/12/14
You didn't send my package and can't seem to tell me why
15/12/14
Brilliant service
15/12/14
The actual parcel service is good but the website seems to have a few glitches - I needed to enter details more than once.
15/12/14
Adlway's efficient
15/12/14
No comment left by this customer.
15/12/14
instant address labels, did not like waitimg on return email with label.
15/12/14
No comment left by this customer.
15/12/14
very quick, five star service, will definetly use again
15/12/14
Nothing at all. Great service, tracking info great. Thanks.
15/12/14
No comment left by this customer.
15/12/14
i have sent two parcels in the last month and both have not been delivered
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
couldnt have run smoother
15/12/14
ABSOLUTELY DREADFUL! WON'T TALK TO ME ABOUT AN UNDELIVERED PARCEL. MAYBE ITS LOST? WON'T USE AGAIN!
15/12/14
yes highly reccomended,%100 will use again
15/12/14
This was a two package consignment. Parcelforce managed to split the consignment so that one was delivered a day late.
15/12/14
Always happy to use Parcel Monkey . Delivery abroad is fast and cheap. Cheers.
15/12/14
No comment left by this customer.
15/12/14
No comment left by this customer.
15/12/14
My parcel was not collected on the correct day. When the driver arrived the following day, he was very brusque.
15/12/14
Tracking was not possible through the City Link web page so the receiver was not able to track the parcel
15/12/14
As always, excellent service, very helpful driver
15/12/14
No comment left by this customer.
15/12/14
Brilliant service. 4 days and the document was in India.
15/12/14
Perfect service. Great value. Collection bang on time, exactly as promised. As a small start-up, we'll definitely use Parcel Monkey again.
15/12/14
No comment left by this customer.
15/12/14
Parcel collected as advised. Not delivered yet, but still within time quoted.
15/12/14
quoted around £10 by you for 13kg, this went up to £12 when dimensions given. slightly less than honest?
15/12/14
'Next Day' delivery took four days to arrive - rubbish service Courier
15/12/14
No comment left by this customer.
15/12/14
cant fault the whole experience
15/12/14
You lost my parcel and I am waiting for someone to contact me. you make it extremely difficult for customers to get help when it goes wrong
15/12/14
I booked a same day collection which never got collected... Lost a sale of the item and was out of pocket after buying postage materials....
15/12/14
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