We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,807 reviews.
Excellent service you little monkeys!!!! Well Done to all!!
26/12/14
Really impressed with such a quick service - got my parcel to France in time for Xmas something Royal Mail couldn't guarantee
26/12/14
No comment left by this customer.
26/12/14
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26/12/14
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26/12/14
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26/12/14
great service. thanks
26/12/14
Collected on time, friendly helpful driver. Hope you all have a successful 2015
26/12/14
No comment left by this customer.
26/12/14
Very good service
26/12/14
Parcel lost and undelivered by Parcel force!
26/12/14
parcel has been sent to wrong depot and so redirected which means I still have not received it
26/12/14
No comment left by this customer.
26/12/14
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26/12/14
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26/12/14
we paid for 24 hour service and it took 48 hours. we are not happy as needed it on the Tuesday
26/12/14
The parcel was collected and delivered on time our customer gave us an A++++++ rating well done & thankyou
26/12/14
HASSLE FREE SERVICE
26/12/14
disappointed , parcel collected fri then again mon, delivered ok but left outside gate,no card left, parcel found by chance
26/12/14
No comment left by this customer.
26/12/14
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26/12/14
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26/12/14
The Parcel was never collected on the day it should have been, and I now find Courier has gone into liquidation. Not sure if delivered.
26/12/14
No comment left by this customer.
26/12/14
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26/12/14
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26/12/14
Although not your fault the parcel I sent didn't arrive when it was supposed to. Perhaps best to update the delivery dates if this is going
26/12/14
No comment left by this customer.
26/12/14
no hassle service, very impressed
26/12/14
good service and good timing
26/12/14
Didn't turn up as booked, delivery was 2 days late
26/12/14
never collected on day used twice and both times had a problem
26/12/14
My parcel was damaged and holes in parcel. My son's Christmas present was missing not happy at all
26/12/14
No comment left by this customer.
26/12/14
My parcel was supposed to be collected on the 19 th of December between 8-6 no one came we had to call and it was collected on the 22/12/14
26/12/14
Great service, Collected on a Friday, delivered on Monday Morning and at the busiest time of year. Ease of tracking at every stage.
26/12/14
fine
26/12/14
Sent a parcel to Poland using parcelforce drop off service. Tracking info was regularly updated and item arrived on time. Happy customer !
26/12/14
superb service, parcel was collected at lunchtime and delivered by 9 the following morning. wil definately use parcel monkey again.
26/12/14
I was surprised on how quick the parcel was received. Thanks for your efficiency
26/12/14
