We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,749 reviews.
The parcel has not arrived yet but the pickup and ordering on line was excellent
11/12/14
very efficient service - thank you
11/12/14
The pickup time is too long - need to give more precise times on the day - not 9am - 6pm. This will put me off using service again.
11/12/14
No comment left by this customer.
11/12/14
the parcel was very damaged despite being wrapped properly and the robes arrived dirty
11/12/14
Everything is great. Just no opportunity contact by phone, sometimes it is necessary. Thank you.
11/12/14
No comment left by this customer.
11/12/14
was booked for collection on the friday,no one came.Had to rebook for following monday,i was in all day waiting wont use you again
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
Excellent as always thankyou
11/12/14
Ive read some bad reviews after i already made the payment, but i have to say that everything went well! Package delivered on time
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
Excellent
11/12/14
Efficient, on time and the cheapest around!!!
11/12/14
brilliant service..thankyou
11/12/14
Very pleased thankyou. i wrote clearly on the parcel handle and stand up a particular way. when it was delivered it was upside down ?!
11/12/14
excelent service
11/12/14
I thought you were extremely efficient. I have no criticism whatsoever.
11/12/14
No comment left by this customer.
11/12/14
Brilliant this time
11/12/14
No comment left by this customer.
11/12/14
Easy website. On time collection & delivery
11/12/14
No comment left by this customer.
11/12/14
No comment left by this customer.
11/12/14
Collected and delivered to schedule(parcelforce). Would have liked to know a time slot for the collection to plan my day.
11/12/14
No comment left by this customer.
11/12/14
Second time using the service and second time by boxes have been completely bashed.
11/12/14
I found easy to get cheap comparable rates for many services, we can do more business if you provide more competitive prices, thanks
11/12/14
Everything as planed!!!! A+
11/12/14
Paid for a 24 hour service and it arrived 7days later?? Told I couldn't have a postage refund?? Absolute ****!!! won't be using you again!!
11/12/14
No comment left by this customer.
11/12/14
My parcel has not yet arrived as far as i know but so far service has been very good and easy to use thank you
11/12/14
Sraightforward, Fast, Efficient Service. Would Highly Recommend.
11/12/14
Very good.
11/12/14
Excellent service. Efficient. Easy to use, order and pay. Will use again.
11/12/14
Apparently CityLink Excelled themselves and (Presumably to keep seasonal throughput down0 delivered to a delighted CUSTOMER ON A sUNDAY!!
11/12/14
I could not track the item and do not know if delivered. I asked if it had been but received no reply from you
11/12/14
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