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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,186 reviews.
Speed of delivery incredible.However received parcel, the contents,an Antique Picture Frame very badly damaged. Very disappointed
05/01/15
No comment left by this customer.
05/01/15
Will certainly use again, competative, reliable and simple. Thank you!
05/01/15
Prompt quick service. Item arrived undamaged
05/01/15
No comment left by this customer.
05/01/15
The service was non-existent, parcel was never collected after making arrangements TWICE. Sorry to say but would not recommend.
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
Posted item 9 Dec - arrived in Cypus 23 Dec but still not delivered at 16.00hrs Jan - I paid for a 4-5 day service Ref 3STJPK1714486
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
all good your end I think,, maybe if delivery problems were a little clearer, might help, but that is likely the other ends' fault.
05/01/15
Thank you for a quick and efficient service
05/01/15
All good thanks
05/01/15
Good service and punctuality
05/01/15
Great service. Will use again
05/01/15
All went well with no problems
05/01/15
Courier did not turn up! I am contact PM for a refund
05/01/15
Slow response to queries and having to be asked again days later!
05/01/15
so far so good
05/01/15
Would ever use DX again they came without the label took over a week to deliver and the item was broken on arrival!
05/01/15
No comment left by this customer.
05/01/15
A*******************
05/01/15
Paid for 24 hour service, package has still not arrived
05/01/15
Very happy
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
Our parcels were not picked up on the supposed date, we were not notified. They were then also not picked up the next work day as promised.
05/01/15
No comment left by this customer.
05/01/15
Confirmation of parcel delivery at destination would be helpful.
05/01/15
very good service
05/01/15
No comment left by this customer.
05/01/15
It took me 9 days to get a parcel picked up by Courier in September this year. Your staff and policies did not help. Ruined my hols.
05/01/15
Very good, quick and flexible service. However I sent a parcel at a very bussy time, it has been delivered in time as you promissed. Thanks!
05/01/15
good
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
No comment left by this customer.
05/01/15
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