We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,991 reviews.
No comment left by this customer.
16/01/15
Atrocious service, spent all day arranging an alternative collection point- as the DROP OFF service stated doesn't exist!!!!!!!!!!!!!!
16/01/15
Was very happy with the service. Thank You :)
16/01/15
Very competitively priced, pick up as advised - all good, thanks!
16/01/15
very good service, on time collection, price comparation
16/01/15
No comment left by this customer.
16/01/15
Good one!!!!
16/01/15
Great easy to use service
16/01/15
Two orders have arrived one totally unwrapped with most of the parcel missing, and the other order with the main part missing, tried to con
16/01/15
Good, fast and reliable
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
My parcel still hasn't been picked up (3 days later)
16/01/15
Parcel Monkey was easy to use and great the problem was Parcel force they mishandled the parcel arrived to the customer damaged
16/01/15
There was a issue ober the collection date, you said it would be Friday, DX said Monday
16/01/15
No comment left by this customer.
16/01/15
Very Poor as I still have not received my parcel and you are coming back to me! Please contact me urgently!
16/01/15
Posted parcel to China. Excellent service
16/01/15
My parcel was collected on 5th January and has not been delivered to the destination so far. Cannot track and waiting for a reply from you.
16/01/15
Parcel was collected Friday and delivered Tuesday which seemed quite a long time but good price.
16/01/15
No comment left by this customer.
16/01/15
Parcel was xdue to be picked up on 13/1/15, had text confirming this, failed to pick up again 14/1/15, eventually picked up on 15/1/15.
16/01/15
Collected on time, delivered to Perth Australia within a week, only complaint is lack of updates on tracking
16/01/15
Quickly, and without any problems.
16/01/15
Parcel arrived Damaged !
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
No comment left by this customer.
16/01/15
Parcel not delivered Next Day as booked and paid for - none of my recent ones have been.
16/01/15
VERRY GOOD
16/01/15
ParcelForce failed to collect 3 days running despite assurances van was "on the way" , promised callbacks that never happened!
16/01/15
No comment left by this customer.
16/01/15
Delvered on time
16/01/15
Will never use PM again. Parcels take up to a week to arrive with NO status updates.You pay peanuts, you get monkeys...delivering apparently
16/01/15
No comment left by this customer.
16/01/15
I think the collection window needs to be smaller i work fulltime so the between 9-5 collection window was too long.
16/01/15
first class
16/01/15
well pleased with your service,i would use you again,thanks
16/01/15
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