We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,991 reviews.
As always, the one to depend on. Great guys & gals. Great service.
13/01/15
Sort out where my consignment is that I sent to Guernsey and deliver it and I'll be happy!!!!!!!!!!
13/01/15
Service was great, Very easy to arrange - very pleased - Thank you
13/01/15
faultless
13/01/15
The parcel was collected early and delivered the next day, as promised. Excellent service.
13/01/15
Yet another ****ed up collection (i.e. non existent)
13/01/15
Its the first time we have used your service and we thought it was excellent so we will definately use you again..Neil
13/01/15
Collection was nearly missed as premises was about to close 5.45PM, if collection is going to be late ring the customer
13/01/15
shipment was for overseas so cannot comment on delivery.however collection in Uk was very good thanks
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
Goods were supposed to be collected Wednesday for delivery Friday. Weren't collected until Friday.
13/01/15
pick up and speed was great. drop off there was no ring of the bell, no delivery note left in postbox. Noticed was delivered when I online
13/01/15
Collected on time and delivered promptly
13/01/15
The parcel was not picked up on the stated day, it was not delivered promptly . It was misplaced, etc .
13/01/15
very prompt service, parcel arrived in good order, just as it should be, thanks.
13/01/15
the parcel was never recieved by the company in which i sent it back too
13/01/15
No comment left by this customer.
13/01/15
Good service, website very easy to use
13/01/15
No comment left by this customer.
13/01/15
Maybe try and update the tracker a lot sooner. I was told about the item reaching long before it updated online
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
good service, would have liked confirmation of delivery though
13/01/15
No comment left by this customer.
13/01/15
a collection time slot would be good, even morning or afternoon
13/01/15
No comment left by this customer.
13/01/15
the parcel was delivered late. Also there was no contact to let anyone know that the parcel had tried to be delivered .
13/01/15
when there is a problem its not easy to contact anyone after 4 when you really need help!
13/01/15
No comment left by this customer.
13/01/15
everything worked well. would like to have a pickup time window though.
13/01/15
No comment left by this customer.
13/01/15
excellent as always
13/01/15
Your operative was polite and very helpful. I was kept informed regarding my collection at all stages
13/01/15
Very pleased with service . Did not get tracking information though which would have been handy.
13/01/15
quick service , easy and simple webiste
13/01/15
We arranged for 24 hr delivery, parcel not delivered. Had to collect from depot. Let down, not happy
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
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