We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,991 reviews.
Parcel was delivered in 48 hours - excellent service and the cost was realistic - will recommend you
14/01/15
No comment left by this customer.
14/01/15
No one bothered to another courier. i had to use an alternative. can i please have a full refund. thanks
14/01/15
Online booking was straightforward. Documentation was easy to fill in. Driver arrived on time. What more do you want.
14/01/15
There's nothing more to add; the service was exactly what was required; collect and deliver.
14/01/15
6 days in transit??? my customer no happy
14/01/15
Good service , no feedback to give. I will use again
14/01/15
Inconsistent instructions on printing label. When getting quote you said no label needed, but on day of collection one was required
14/01/15
I have an order that has not been collected. I have sent two messages and am not getting any responses.
14/01/15
EXCELLENT SERVICE
14/01/15
booked dropped delivered no problems
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
excellent service
14/01/15
Very good service,, quick delivery and good price, easy to use . A+
14/01/15
It would be helpful to have a time slot for the collection, to save waiting in all day, & also a confirmation email saying it was delivered
13/01/15
Prompt service, parcel collected on due date, and delivered within 2 working days. Online tracking so you could follow progress of delivery
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
I was very impressed with the help I received before Christmas tracking a parcel delivered by City Link, provided all information.
13/01/15
the driver was very helpful and polite well done to him and your service is very good
13/01/15
Excellent service - Could by improved by not having to print out label.
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
Really easy to use.
13/01/15
once again no trouble every think whet very good A++++++++++++
13/01/15
EASY TO USE SITE AND ALL WENT TO PLAN
13/01/15
I was not provided with tracking information and apparently a week on, the parcel has not arrived. It was a next day delivery service I paid
13/01/15
Happy
13/01/15
No comment left by this customer.
13/01/15
No comment left by this customer.
13/01/15
i HAVE HAD NO COMMUNICATION. i HAVE CREATED SEVERAL REQUEST. CUSTOMER NOT GOT PARCEL. VERY UNHAPPY. WILL NEVER USE AGAIN
13/01/15
Excellent Service as always Many Thanks
13/01/15
No comment left by this customer.
13/01/15
Brilliant service, we had family up for Christmas and Needed to transport gifts back South.600 miles! collected and delivered courteously!
13/01/15
Good price and good delivery time UK to Spain!
13/01/15
No comment left by this customer.
13/01/15
Not enough communication as it took 5 days for parcel to be delivered
13/01/15
No comment left by this customer.
13/01/15
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