We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,991 reviews.
No comment left by this customer.
14/01/15
Have used this company quite regularly and always a first class service...Very Happy
14/01/15
Reliability, collecting and delivering on time will make me use your services again however, you must be price competitive.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No complaints, excellent service thank you
14/01/15
good service - nothing more to add
14/01/15
Good price, easily organised.
14/01/15
It would have been very helpful to have known if my parcel was to be collected in the morning or in the afternoon
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Response to people's queries 2 times I've emailed for help and had no answer
14/01/15
Excellent as always!
14/01/15
The service was great defo would recommended to friends and family and the customer service was quick great service thank you x
14/01/15
very easy to use and effective service
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Didn't collect the parcel - the one job
14/01/15
No tracking details. Provided label was apparently not right. Don't know if it was delivered!
14/01/15
No comment left by this customer.
14/01/15
Very efficient.
14/01/15
Driver put stickers on wrong boxes (2 deliveries) and they were delivered to wrong addresses. Boxes clearly had addresses already on.
14/01/15
The collection by parcel Force was fine although having to wait most of the day for collection was disapointing.
14/01/15
Excellent service- very easy, prompt collection! Can't fault it thank you
14/01/15
A time slot for when the parcel was going to be collected would have improved my rating of the service.
14/01/15
top parcel service,picked up on thursday,delivered in perfect condition on friday,what more can i ask
14/01/15
Very great service, prompt collection and delivery
14/01/15
afaik my shipment is still in transit but not sure as the tracking does not work.
14/01/15
No comment left by this customer.
14/01/15
fast delivery great value, thank you
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Cheap rate, collected when they said it would and delivered next like they said no problems. Could use sms updates maybe?
14/01/15
No comment left by this customer.
14/01/15
cant believe the rates and service will deffinatley use again and have already told my friends and family
14/01/15
IT HAS BEEN LOST and I got no response to my enquirey I sent yesterday, where is it?
14/01/15
No comment left by this customer.
14/01/15
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