We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,991 reviews.
item was returned smashed into pieces. box crushed to bits. god knows what was happening for it to be in that state. issue parcelforce.
14/01/15
very easy to use good prices one small glitch parcelfroce picked up a day late
14/01/15
Parcel collected from my home 9.45am Wednesday and arrived in Switzerland 8.30am Monday. What's not to like? Great service, will use again.
14/01/15
No comment left by this customer.
14/01/15
you did not collect the parcel, you tried to collect at 21.40pm, we shut at 17.00 as we are a business, then you only provide an address
14/01/15
My parcel hasn't arrived after a week of being collected.
14/01/15
A piece of the equipment got broken during shipment, but that also could have been down to the packaging.
14/01/15
It was a cheap way of sending a heavy parcel to Germany. The only way it could improve would have been with an exact date for arrival of par
14/01/15
Excellent service
14/01/15
No comment left by this customer.
14/01/15
I paid for delivery in 4-5 days. It was collected last Tuesday and it's Wednesday today. Not impressed. Will not be using ur services again.
14/01/15
I'm completely satisfied
14/01/15
the system is very easy to use and the service was amzingly excellent, thank you!
14/01/15
Good simple service - thanks
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
This time worked perfectly. Booked collection and it arrived. Last time we had some trouble with first booking
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
Superb service, above expectations and secure delivery
14/01/15
No comment left by this customer.
14/01/15
You don't offer timed collections/deliverys with DX.
14/01/15
parcel collected and delivered as expected and at a reasonable price. continue.
14/01/15
You did good.
14/01/15
No comment left by this customer.
14/01/15
Good
14/01/15
DID NOT SEND LABEL DID NOT ARRANGE COLLECTION DID NOT RESPOND TO THREADS IN 2HRS AS STATED HAD TO SEND 4 THREADS.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
the parcel was collected very quick but 6 day and it still has not been delivered
14/01/15
No comment left by this customer.
14/01/15
I paid for the item to be delivered with 24hrs but did not happen
14/01/15
all good thanks
14/01/15
text a delivery slot
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
No comment left by this customer.
14/01/15
As there was a delivery issue with the parcel I had sent I really appreciated the good customer service I received.
14/01/15
I am extremely disappointed with your service . I have tried contacting you to explain my problem but to no avail !!
14/01/15
No comment left by this customer.
14/01/15
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