We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,482 reviews.
allways best price and prompt delivery
21/01/15
your website is very slow at times
21/01/15
first class service
21/01/15
A proper tracking link in the Order Confirmation email would be a major improvement
21/01/15
Surprisingly easy to send a large item abroad. Quick price options to choose from and simple step by step instructions to follow.
21/01/15
no complaints. all good.
21/01/15
No comment left by this customer.
21/01/15
Excellent service only improvement would be if you could narrow down collection time so we didn't have to wait in all da.
21/01/15
put my order in late wednesday evening, was picked up at 11.45am the next day and arrived in France the following Wednesday! really happy!
21/01/15
Very useful. Help me find the cheapest option very quickly. Will definitely use them again! A++++
21/01/15
same day collection would be good
21/01/15
The parcel did not arrive the following day though!
21/01/15
happy at the mo, maybe more drop off locations?
21/01/15
Great service will definately use it again
21/01/15
very good
21/01/15
it was as good as always,
21/01/15
Excellent service, thank you. I will use your service again and will also recommend your services to family and friends
21/01/15
picked up in good time , delivered very quickly. Thanks.
21/01/15
Customer chased delivery-had 2 give your couriers tel/tracking no-it did get del next day but not til late afternoon-but some1 must be last
21/01/15
No comment left by this customer.
21/01/15
Fantastic service, super fast delivery leaving both party's very happy.
21/01/15
It's been four days since the parcel was collected and the status shows as 'processing'. The parcel has not been delivered yet...
21/01/15
Very good service, good competitive price, easy online booking. Will use again
21/01/15
Tracking system didn't work otherwise all good
21/01/15
No comment left by this customer.
21/01/15
All good. Pre printed label is the best.
21/01/15
No comment left by this customer.
21/01/15
No comment left by this customer.
21/01/15
no confirmation of parcel take off!!
21/01/15
No comment left by this customer.
21/01/15
After 21 days my parcel has still not arrived at it's final destination, not the time scale you quoted.
21/01/15
Very easy to organise, happy with the service
21/01/15
No comment left by this customer.
21/01/15
Excellent service. Your price for a large parcel was half that of parcel force
21/01/15
Great site.Easy to use.Will use again.
21/01/15
Fast and efficient service
21/01/15
Everything was fine. However, it's unrealistic to be waiting a whole day, so time slots should be given. Best
21/01/15
very good efficient service
21/01/15
You redeemed yourselves after an epic fail at Xmas !! Parcel Forces Fault. This time the service was back to your exceptional standards
21/01/15
The time was respected and the service was fine.
21/01/15
