We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
No comment left by this customer.
17/01/15
i would have given yiu excellent but i did req
17/01/15
paid for a 4 day delivery so i thought was picked up last fri just got to Germany 10 days still not delivered
17/01/15
very easy and hassle free
17/01/15
DX failed to arrive to another courier. It was booked on an overnight delivery, one week later I am still waiting for its collection!
17/01/15
No comment left by this customer.
17/01/15
very good service will use again
17/01/15
good, fast and best price I could get would use again
17/01/15
worked just fine, much cheaper than using parcel force directly!
17/01/15
No comment left by this customer.
17/01/15
Picked + Delivered + Cheap = Awesome!
17/01/15
OK but not thrilled, pick up was on time but I was unable to track, myself and my customer left in the dark.
17/01/15
Everyting went smoothly.
17/01/15
great service....my parcel arrived safely and on time
17/01/15
The website could be made faster, and easier to use. I couldn't track my parcel either.
17/01/15
Excellent service.
17/01/15
No comment left by this customer.
17/01/15
Very fast delivery
17/01/15
Will use it again
17/01/15
it has not yet been delivered after nearly a month
17/01/15
I used a ParcelForce service. I dropped the parcel off two hours after booking with ParcelMonkey, but ParcelForce has no record.
17/01/15
Prompt collection, reasonably priced. Overall, satisfied.
17/01/15
No comment left by this customer.
17/01/15
Excellent service.
17/01/15
No comment left by this customer.
17/01/15
Really easy to book and organise! Highly recommended!
17/01/15
Parcel to Germany in less than 48 hours takes some beating you cannot get a 1st class letter in the uk in that time well done many thanks
16/01/15
all good
16/01/15
Have used your company many times. Always great. Thank you
16/01/15
No comment left by this customer.
16/01/15
I have had two continuous disappointments with you lot.!! your customer service is the poorest in the whole industry.
16/01/15
All fine but driver did not took into account the request to deliver after 16:00 and delivered one day later.
16/01/15
excellent service
16/01/15
No comment left by this customer.
16/01/15
Conflicting messages over pick up date but once it went it arrived at destination next day ! Excellent value
16/01/15
It would be a great improvement if you could possibly let the person know whether it will be a morning or afternoon collection
16/01/15
excellent, very pleased, thank you
16/01/15
No comment left by this customer.
16/01/15
good and very quick service, very pleased, will use again.
16/01/15
I'm Glad I Found You - Big thanks!
16/01/15
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