We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
Excellent Service!
18/01/15
Good
18/01/15
my 2 parcel shipment arrived separately. I opted to do self clearance to save a fee of A$270
18/01/15
First class delivery service every time I have used them whether it is UK or overseas. I would highly recommend this company to everyone
18/01/15
No comment left by this customer.
18/01/15
fast efficient service once again
18/01/15
No comment left by this customer.
18/01/15
Parcel tracking updates slow unless you use one of bigger firms your delivery courier. better tracking updates please!!
18/01/15
Very poor...My parcel not collected and not delivered. No responses to my queries. And still my money is being held.
18/01/15
Prompt service and delivery
18/01/15
it was a very nice and easy transaction, parcel went very quick to my family ;)
18/01/15
Not sure I can at this stage, I have used your service once and I am very pleased so keep up the good work
18/01/15
No comment left by this customer.
18/01/15
No comment left by this customer.
18/01/15
ok
18/01/15
No comment left by this customer.
18/01/15
No comment left by this customer.
18/01/15
No comment left by this customer.
18/01/15
No comment left by this customer.
18/01/15
Two of my parcels were delivered to the wrong addresses, the DX driver put the wrong labels on, I,m still waiting for a reply to my email
18/01/15
second ti.e
18/01/15
collected as arranged thank you
18/01/15
No comment left by this customer.
18/01/15
Tracking service was a bit limited and hard to link to eBay.
18/01/15
Hassle free
18/01/15
brilliant will use again
18/01/15
Delivery let me down no more dx
18/01/15
First time I have used this service; I was happy with the service it was easy to use and simple to transact.
18/01/15
Was more than happy with service i recieved
18/01/15
attempted to deliver to home address but recipient then at work so redelivered to work address as requested
18/01/15
collected on time and delivered on time with very favourable courier cost,would definately use again
18/01/15
excellent service
18/01/15
Great service, only thing is driver called to collect at 7.00am a bit on the early side.
18/01/15
cant complane about the service,but a phone call to say parcel will not be deliverd the day its surposed to.
18/01/15
Received a fantastic service and would highly recommend for value.
18/01/15
Very easy to do. Much easier than I thought
18/01/15
collection failed and it took two weeks to get my money back, otherwise very good service
18/01/15
0/10 very disappointed and frustrated scheduled for 12/01/2015 not collect to date, told driver would have labels did not poor service
18/01/15
Very efficient, easy to use and reliable, thank you . Will use again.
18/01/15
excellent service as always!
18/01/15
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