We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,734 reviews.
excellent service
20/01/15
No comment left by this customer.
20/01/15
Booking was clear and easy, instructions for collection also good . Approximate delivery times would help when making booking
20/01/15
Great service as always will be using again in the future
20/01/15
No comment left by this customer.
20/01/15
No comment left by this customer.
20/01/15
Great service, easy to use and goods received within the time promised.
20/01/15
No comment left by this customer.
20/01/15
Pkg was delayed because the person delivering didn't knock. Recipient was home but didn't hear a knock, nor did she get a delivery card.
20/01/15
My parcel was due for the 14th of january and still hasn't been delivered
20/01/15
parcel was completely broken and damaged in transit. no care taken whatsoever. terrible service
20/01/15
No problems at all but would of liked a comfirmation text on delivery of item. Very good value service none the less. Thanks
20/01/15
No comment left by this customer.
20/01/15
good service
20/01/15
Excellent service, cost effective and competitive prices. Would reccommend to any business this service.
20/01/15
No comment left by this customer.
20/01/15
great service !!! everytime we have used parcel monkey!!
20/01/15
No comment left by this customer.
20/01/15
It is impossible to track parcel because of too many different numbers given. Poor customer information. Label instructions are unclear.
20/01/15
No comment left by this customer.
20/01/15
parcel was supposed to be picked up same day, but they came day after. Still got there in time though.
20/01/15
The service was excellent. It would be improved by giving an approximate time for pickup
20/01/15
The driver who collected my parcel was very pleasant, and my customer received his parcel quickly and in good condition. A perfect service.
20/01/15
No comment left by this customer.
20/01/15
Thanks for the service - great to see a business providing competitive and clearly designed price comparisons
20/01/15
My parcel is missing, there is no tracking available on your site (says unavailable) i understood IT would be del by 18/1 but it isn't!
20/01/15
Yodel website tracking says the parcel still hasn't been delivered SIX days after collection please advise
20/01/15
No comment left by this customer.
20/01/15
No comment left by this customer.
20/01/15
You need to alter your website to accomodate Countries that DO NOT USE POSTCODES eg ABU DHABI.
20/01/15
No comment left by this customer.
20/01/15
No comment left by this customer.
20/01/15
No comment left by this customer.
20/01/15
No comment left by this customer.
20/01/15
No comment left by this customer.
20/01/15
Great service. Parcel arrived perfectly & in good time
20/01/15
No comment left by this customer.
20/01/15
Excellent service thank you
20/01/15
Very pleased with the service, professional, quick and easy. Thanks team.
20/01/15
Absolutely terrible broke the contents in the parcel!!
20/01/15
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