We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,484 reviews.
no one collected my parcel
10/02/15
The box (which was very sturdy) was almost broken at the bottom. And the driver practically threw it into my flat. Not good!
10/02/15
Estimated pick-up times would be nice.
10/02/15
Third time of booking with DX. The first time we had to cancel as they never collected. This time they have yet again failed to collect.
10/02/15
very good collection.parcel arrival better tan expectedwill use services again
10/02/15
item arrived smashed.
10/02/15
No comment left by this customer.
10/02/15
Fantastic service, Couldn't fault in any way. Kept informed of my delivery
10/02/15
very good service will use again
10/02/15
Great fast service. Definately use again.
10/02/15
Would be great if driver could phone say 30 min before collection or delivery
10/02/15
Great service, no sooner had i arranged a parcel pick up the courier arrived!
10/02/15
Reliable affordable and efficient service
10/02/15
A very smooth transaction from start to finish, your prices for shipping to Europe are excellent! so glad i found your website! thank you
10/02/15
All was fine :)
10/02/15
the parcel was not collected on the day it was supposed to be.
10/02/15
Very prompt delivery. Thank you
10/02/15
PERFECT!!!!!
10/02/15
If customers could be aware of the rough time of collection, would save us staying at home all day.
10/02/15
You never collected my item! I had to chase parcelforce directly. Very poor service and no contact number to call. Will be spreading the wor
10/02/15
Easy to book with, super fast delivery at a great price. Very happy.
10/02/15
Confusion about bag/no bag, label/no label. No real problem and I will be back for more!
10/02/15
Simple process and delivery on time. All good
10/02/15
No comment left by this customer.
10/02/15
2nd time I've used Parcel Monkey and am VERY, VERY PLEASED :-)
10/02/15
Very good and easy to use service. Thank you.
10/02/15
Good service - polite pick up. Will definitely use again. Customs on delivery charged for used goods.
10/02/15
Excellent service
10/02/15
Good quick reliable and cheap
10/02/15
No comment left by this customer.
10/02/15
No comment left by this customer.
10/02/15
Collected on the date and time requested, however this arrived to my client in such a state I wont be using this company again
10/02/15
Consignment was collected two days late and was never contacted about it or told a valid reason.
10/02/15
No comment left by this customer.
10/02/15
No comment left by this customer.
10/02/15
Item safely arrive at the location. Will use this service again.
10/02/15
No comment left by this customer.
10/02/15
Easy service to use, parcel collected and delivered at a good cost, good job!
10/02/15
No comment left by this customer.
10/02/15
Still waiting for parcel to be collected.
10/02/15
