We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,734 reviews.
Delivery man came one day later than scheduled.
20/01/15
No comment left by this customer.
20/01/15
No comment left by this customer.
20/01/15
I was very disappointed with the service. The parcel arrived but the contents were broken and I had to reimburse the customer.
20/01/15
Thank you for the good job. I would appreciate an alert on the max. Value of the parcel I'm sending that wont incur a customs charge
20/01/15
No comment left by this customer.
20/01/15
Excellent, easy prompt service. Thank you
20/01/15
parcel driver stuck the labls on the wrong boxes meaning they went to the wrong address , parcels were later delivered after makin a call
20/01/15
easy to organise to send my parcel. chose parcel force 48 and it was cheaper than the post office for the same service. obviou
20/01/15
No comment left by this customer.
20/01/15
could be clearer on whether a printed label is needed. Some emails said yes, others, no. Otherwise, really great service.
20/01/15
great as usual
20/01/15
No comment left by this customer.
20/01/15
Can't think of any better ! Picked up Thursday , Rome following Tuesday ! Perfect ! Thankyou !
20/01/15
Always on time excellent service all round,will use again
20/01/15
No comment left by this customer.
20/01/15
courier was rubbish item arrived smashed to pieces. you do your job well. a learning curve.
20/01/15
Very easy and reliable service.
20/01/15
GREAT, SUPERB FAST SERVICE, MANY THANKS
20/01/15
parcel monkey where very good. but the service from the parcel force drover was awful. I wouldn't use parcel force again
20/01/15
No comment left by this customer.
20/01/15
No comment left by this customer.
20/01/15
Item picked up when arranged and delivered quicker than expected
20/01/15
I have no suggestions for improvement - service was great
20/01/15
All great but didn't understand the label bit, luckily put one on anyway
20/01/15
No comment left by this customer.
20/01/15
Great service well done xx
20/01/15
No comment left by this customer.
20/01/15
Excellent service
20/01/15
No comment left by this customer.
20/01/15
Excellent service. Very helpful and very efficient.
20/01/15
Better tracking hard to track parcel
20/01/15
Excellent service - thank you
20/01/15
Excellant as usual
20/01/15
Very good service. Will be using again.
20/01/15
The parcel turned up damaged and with significant cost to me as the seller. For £144, I won't use you again
20/01/15
No comment left by this customer.
20/01/15
All good, again
20/01/15
Very impressed. Delivered from Cheltenham to Texas in 8 days, at less than half the price asked for by ParcelForce, DHL and FedEx.
20/01/15
No comment left by this customer.
20/01/15
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