We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,989 reviews.
No comment left by this customer.
03/02/15
No comment left by this customer.
03/02/15
Booked yodel, driver refused to collect as no barcode supplied. Rebooked with DX, driver didn't turn up on collection day. 2 days wasted.
03/02/15
Awful customer service. Several replies to my emails but each one took 24 hours to receive. Service advisor didn't address issue. Very poor.
03/02/15
Good service
03/02/15
fine as usual
03/02/15
Prompt collection and on time with cheerful lady driver. Parcel delievered to destination within two days, cant go wrong with this servic.
03/02/15
No comment left by this customer.
03/02/15
Was very good just perhaps some clearer detail on which labels needed printing and attaching onto the item to be sent
03/02/15
Very good service. Collector very polite. The only issue I had was didn't know what time collection would be, I.e. Am or
03/02/15
Very good
03/02/15
No comment left by this customer.
03/02/15
Thanks for delivering to Czech republic within 5 working days as quoted. Good job
03/02/15
Booked service 11.30, parcel collected 2.30, delivered 9.30 next day, absolutely brilliant & I didn't need to leave home.
03/02/15
No comment left by this customer.
03/02/15
No comment left by this customer.
03/02/15
delivery went very smoothly, would recommed
03/02/15
Very professional, thank you
03/02/15
Glaringly obvious reminder needed at the start of quote about parcel wt as a novice I didn't realise & had 3 different quotes, out of pocket
03/02/15
No comment left by this customer.
03/02/15
The parcel appeared to have been dropped (damaged cardboard around packaging) and the oak beam inside was scratched.
03/02/15
Excellent Service
03/02/15
you were 3 days late in collecting our parcel
03/02/15
No comment left by this customer.
03/02/15
No comment left by this customer.
03/02/15
My item was collected on Friday for a next day deliver but arrived the following Tuesday.
03/02/15
No comment left by this customer.
03/02/15
No comment left by this customer.
03/02/15
Very quick, good service,on time. Great
03/02/15
from the Booking on line to the collection and delivery of the Pallet it all went seamlessly
03/02/15
Sadly the package took a week to arrive. The online tracking didn't work. Customer had to drive 12 miles to get package from nearest depot.
03/02/15
Excellent service parcel was collected and delivered on time. will use again.
03/02/15
We are very pleased with how clear it is to use you and the service is great!
03/02/15
No comment left by this customer.
03/02/15
No comment left by this customer.
03/02/15
No comment left by this customer.
03/02/15
Parcelforce and YODEL appear to be good, could do with DX as other option for large items.
03/02/15
After the demise of city link and yodel being the main alternative I was worried due to past poor service from yodel. so far it's been oka
03/02/15
As always wonderful service I wouldn't use anyone else A++++++++++++++++++++++++++++++++
03/02/15
Spot on guys no hassle at all keep that sort of service up we won't be using anyone else. although the telephone service could be better..
03/02/15
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