We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,180 reviews.
great service good collection within time specified
26/01/15
Really easy to use, would always recommend!
26/01/15
Location of Label for printing was not obvious - not emailed as website said
26/01/15
The parcel did'nt arrive on the scheduled delivery day which was a more expensive service, I would'nt use again
26/01/15
Our Response: I am sorry to hear about this somebody will open a support ticket for you now
The parcel hasn't arrived.
26/01/15
Our Response: Sorry to hear your parcel has not arrived somebody has responded to the support ticket you have raised
I am still waiting for my parcel it should have arrived last week.
26/01/15
Our Response: Sorry to hear about this, somebody will look into this for you now and respond via the support ticket on your account
I was very pleased with the service, fast delivery and no problems
26/01/15
Very good service
25/01/15
excellent found me a great price Thank you
25/01/15
Terrible service No response from you to email and parcel was 2 days late to be collected and still not been delivered Would never use again
25/01/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
It went ok from start to finish ~ thank you
25/01/15
No comment left by this customer.
25/01/15
Great efficient service
25/01/15
Excellent service, parcels arrived and for half the price of shipping them!
25/01/15
Last tracking info for 3 days ago?! What has happened since and when will it be delivered?
25/01/15
Our Response: Somebody has now updated your support thread with further details
I previously used parcels 2 go and they were terrible. Parcel monkey were so much better. I will definitely use them again.
25/01/15
Have used Parcel Monkey a number of times and found the service excellent. Thank you.
25/01/15
No comment left by this customer.
25/01/15
No comment left by this customer.
25/01/15
It was very easy to arrange a delivery date, the parcel was collected on time and delivered the next day as requested !
25/01/15
No comment left by this customer.
25/01/15
Excellent service as always.
25/01/15
I am still waiting after weeks now for a refundm, you said several weeks ago it had been granted but I still have not had the money.
25/01/15
Our Response: I am very sorry to hear this somebody will respond to your thread
No comment left by this customer.
25/01/15
not delivered within time span paid for
25/01/15
Our Response: Somebody has now updated your support thread with further details on your account
parcel force is ok
25/01/15
Collection and delivery very efficient. I would have liked reassurance that my order had been understood. a phone number to speak to a human
25/01/15
Excellent job again. Very reliant company. Well done!
25/01/15
Parcel took a few days longer to be received, nonetheless very satisfied with the service. Thank you
25/01/15
easy to use, good service, good price
25/01/15
Sent 5th january still not arrived, tracking says in transit. Wouldn't use this company again
25/01/15
Our Response: I am very sorry to hear about this experience, somebody will look into your ticket now
excellent service! always reliable......
25/01/15
No comment left by this customer.
25/01/15
very pleased with the service and was delivered to bermuda in less than a week, great price too. thank you
25/01/15
Very happy with the process from start to finish, especially being overseas - thank you
25/01/15
fantastic value for money super quick delivery, guy at the counter in preston is lovely
25/01/15
very good service, will recommend to friends.
25/01/15
This was the first time we had used your service but we could find no fault on this occasion thank you
25/01/15
good service
25/01/15
No comment left by this customer.
25/01/15
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