We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,735 reviews.
No comment left by this customer.
21/01/15
no confirmation of parcel take off!!
21/01/15
No comment left by this customer.
21/01/15
After 21 days my parcel has still not arrived at it's final destination, not the time scale you quoted.
21/01/15
Very easy to organise, happy with the service
21/01/15
No comment left by this customer.
21/01/15
Excellent service. Your price for a large parcel was half that of parcel force
21/01/15
Great site.Easy to use.Will use again.
21/01/15
Fast and efficient service
21/01/15
Everything was fine. However, it's unrealistic to be waiting a whole day, so time slots should be given. Best
21/01/15
very good efficient service
21/01/15
You redeemed yourselves after an epic fail at Xmas !! Parcel Forces Fault. This time the service was back to your exceptional standards
21/01/15
The time was respected and the service was fine.
21/01/15
Trakpak are slow in providing and updating tracking information so we have to email clients several times
21/01/15
No comment left by this customer.
21/01/15
No comment left by this customer.
21/01/15
No comment left by this customer.
21/01/15
The item was received data! Not satisfied with the service at all.
21/01/15
No comment left by this customer.
21/01/15
No comment left by this customer.
21/01/15
Good service that works well
21/01/15
No comment left by this customer.
21/01/15
No comment left by this customer.
21/01/15
No comment left by this customer.
21/01/15
Excellent service as always, however I do feel that the price was expensive on this occassion
21/01/15
No tracking information available and despite requiring a signature the package was simply left outside.
21/01/15
Write the email differently that you send when you are coming to pick up the parcel because I mistook that we i
21/01/15
it was awful
21/01/15
one parcel was never collected on date stated by parcel monkey. Paid for a 48hr but turned out to be a 72hr. Apart from that all been good.
21/01/15
I think a shipping bag was mentioned somewhere but it wasn't the case, no matter but this needs to be clear.
21/01/15
Fine no problems at all
21/01/15
No comment left by this customer.
21/01/15
The parcel was collected on time and I could track it through to it's destination. Very pleased and will use again.
21/01/15
No comment left by this customer.
21/01/15
Just found the whole process quicker, easier amd less confusing than going direct. Also, same details direct with parcelforce was more £
21/01/15
providing a time of pick-up and also providing a weekend pick-up would be great. Otherwise excellent.
21/01/15
No comment left by this customer.
21/01/15
Really impressed with service!!!!
21/01/15
As written on the tin.
21/01/15
No comment left by this customer.
21/01/15
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