We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,730 reviews.
BRILLIANT
29/01/15
very good service
29/01/15
Prompt collection and delivery within timelines. Kind driver. Very happy!
29/01/15
picked up on time delivered on time in good condition thanks very much will use again and lastley it was at reasonable cost
29/01/15
No comment left by this customer.
29/01/15
No comment left by this customer.
29/01/15
Very good service
29/01/15
great a*
29/01/15
No comment left by this customer.
29/01/15
Very good service
29/01/15
No comment left by this customer.
28/01/15
Good service
28/01/15
great
28/01/15
Fantastic service
28/01/15
If you could txt / email, to give use heads up as to what sort of time you'd be delievering would be appreciated ...
28/01/15
Courier arrived on promised day. The only improvement would be an idea when to expect collection, am or pm text or email.
28/01/15
Super fast safe and pleasend delivery. Helpful drivers :)
28/01/15
No comment left by this customer.
28/01/15
I would have liked to know the time my parcel was going to be collected
28/01/15
we were delighted with the service from you. parcel came to us in less than 48hrs of booking from norfolk to scotland. will defo use again.
28/01/15
Great service, as always, item collected and delivered on time.
28/01/15
very good sevice would use you again!
28/01/15
All went as promised
28/01/15
No comment left by this customer.
28/01/15
Easy to book online, collected on time and delivered to destination in good time. Would recommend this service.
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
Perfect !!! But give me please small discount next time !!!
28/01/15
It is 2 just short of 2 weeks since you collected my parcel and it still hasn't arrived? How do I claim on the insurance
28/01/15
Our Response: Somebody has now updated your support thread with further details on your account
Parcel was picked up and delivered on time.
28/01/15
No comment left by this customer.
28/01/15
Your service was alright but the company let you down as it took them 20 days to deliver the parcel
28/01/15
Parcel to Japan delivered efficiently, although recipient did not receive an email to enable him to track.
28/01/15
all good!
28/01/15
Parcel arrived safe and quickly
28/01/15
bit frsutrating to have to choose a couries and then find it wasnt suitable and have to start all over
28/01/15
10 out of 10
28/01/15
simple process would defiantly recommend
28/01/15
i have not received my parcel
28/01/15
Our Response: Sorry to hear about this, somebody will look into this for you now and respond via the support ticket on your account
No comment left by this customer.
28/01/15
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