We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,732 reviews.
Excellent service
27/01/15
Parcel force did not turned up a day late to collect parcel - no apology no explanation
27/01/15
No comment left by this customer.
27/01/15
goood service
27/01/15
Parcel monkey gives me the best price on my non urgent deliveries
27/01/15
The tracking did not work - the item in the package was damaged - now fighting with my customer.
27/01/15
No comment left by this customer.
27/01/15
You collected promptly and did exactly what you advertised. Well done!
27/01/15
No comment left by this customer.
27/01/15
as always first class
27/01/15
No comment left by this customer.
27/01/15
No comment left by this customer.
27/01/15
Very happy thank q and will use again
27/01/15
No comment left by this customer.
27/01/15
No comment left by this customer.
27/01/15
No comment left by this customer.
27/01/15
Booked a drop off service with Parcelforce through Parcel Monkey and all was great, fab service!
27/01/15
First time that I used your service so was wary initially but the whole experience was seemless with very good service
26/01/15
No comment left by this customer.
26/01/15
No comment left by this customer.
26/01/15
No comment left by this customer.
26/01/15
I requested my parcel to be picked up and delivered within 24hrs and it's now been one week! Ridiculous
26/01/15
very good service
26/01/15
The parcel has still not arrived over a week later.......got onto yodel today who are investigating .....not impressed......e
26/01/15
Good service.
26/01/15
No comment left by this customer.
26/01/15
i have used parcel monkey four times up to date, and i received exxelent service.thank you
26/01/15
very reliable and easy
26/01/15
I found it easy, simple and fast to get the service I wanted at a good price.
26/01/15
Very good service
26/01/15
You told me my parcels would be picked up on a Tuesday. So we waited in all day. No one came.
26/01/15
ive used you several times, WHY NO HUMAN HELP CENTRE/PHONE NUMBER?...ive lost customers because the service is so bad.
26/01/15
Excellent and very competitive service
26/01/15
Everything was straight forward, no fuss. Good service
26/01/15
excellent service every time, use them nearly every day
26/01/15
Service worked like clockwork. Fragile parcel delivered safely, and on time. 100% happy!
26/01/15
No comment left by this customer.
26/01/15
Only problem was I stayed in all day and it was collected at 6pm apart from that all good Thank you
26/01/15
No comment left by this customer.
26/01/15
No comment left by this customer.
26/01/15
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