We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,484 reviews.
could not track the parcel - kept saying tracking not available at this time ALL the time.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
parcel still not delivered to the address. tracking system not up to date
17/02/15
Waited all day for collection. You had my number could have given me approx collection time
17/02/15
Excellent service. Parcel collected within an hour of order and delivered to Germany less than 2 days later.
17/02/15
Easy to use but the only problem I had was that I was told parcel force would provide the label, they didn't so my parcel was sent without!
17/02/15
NO BAR CODE AGAIN!!!!!!!!!!!!!!!!!!
17/02/15
excellent
17/02/15
I was completely happy with the service you provided. Thanks.
17/02/15
Being able to download all paperwork from site and not wait for documents to be emailed
17/02/15
I know not always possible, but a general idea of time of collection would help a lot. Otherwise, great service.
17/02/15
No comment left by this customer.
17/02/15
good service, it would be nice if we could know or decide a time frame for pick up. otherwise great
17/02/15
Really good serivce. Used Parcel Force and they the parcel up and it arrived on time
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
No comment left by this customer.
17/02/15
Did what it said on the tin!
17/02/15
Cost £18 and parcel never got picked up won't be using again unfortunate for you sad I'm in process of opening ebay shop
17/02/15
No comment left by this customer.
17/02/15
Fantastic service thankyou
17/02/15
Prices are good but that pick up was a day late other wise good
17/02/15
Parcel was delayed two days,without any specific reason,live chat at yodel misleading with information they provide.
17/02/15
Very easy to use and quick delivery. Great service well done.
16/02/15
Very good service, parcel collected on time
16/02/15
Great service, helpful and friendly. You get exactly what it says on tin, can"t say more, fantastic.
16/02/15
Fantastic service
16/02/15
No comment left by this customer.
16/02/15
I found your service very effective and the updates on where the parcel was at different times was most helpful
16/02/15
Great service
16/02/15
No comment left by this customer.
16/02/15
Service overall was very good, website very easy to use even for someone as clueless as me. Great prices too, overall highly recommended.
16/02/15
reliable and fast service at reasonable price
16/02/15
No comment left by this customer.
16/02/15
No comment left by this customer.
16/02/15
fast pick-up and safe delivery
16/02/15
Worked as expected - no issues.
16/02/15
a better collection service in regards to times
16/02/15
Very good service and price could not fault will be using you again thank you
16/02/15
