We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,984 reviews.
Very Very Good
11/02/15
All was good and delivered on time keep it up
11/02/15
Between delivery and collection 5 days. Very poor service.
11/02/15
We will be back - very happy with the site and service. Thanks
11/02/15
No comment left by this customer.
11/02/15
i've provided a satisfactory rating as it was delivered a day later than expected. Otherwise the dealing was quite smooth.
11/02/15
driver did not seem to know what pro forma for customs was and wasnt helpful about attaching to parcel
11/02/15
Super fast delivery from Leeds to France in 2 days - I love parcelmonkey.co.uk!!!
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
The parcel arrived a day late, the courier yodl were very unhelpful. sorry, this reflects on you :( I had noone to contact
11/02/15
Website easy to use, clear instructions, no hidden extras - will definitely use you again
11/02/15
No comment left by this customer.
11/02/15
Shocking incompetence ! Booked collection, not made, contacted told, system error. Rebooked, different carrier, same thing again, gave up !!
11/02/15
excellent service - did what they said they would do and in the time frame - couldn't ask for more
11/02/15
No comment left by this customer.
11/02/15
text or e-mail when parcels picked up and dropped off would be great
11/02/15
No comment left by this customer.
11/02/15
Great service - Easy to use web booking and parcel arrived on time as promised
11/02/15
Excellent as always!
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
Excellent service, pick-up and delivery exactly as promised
11/02/15
Haven't received adequate feedback on the status
11/02/15
great !!! im just not that great on weight of parcels and i over estimated, but will use again and again, thank you
11/02/15
Yodel sent the parcel to the wrong address 200 miles away.
11/02/15
First class service at reasonable prices thank you
11/02/15
No comment left by this customer.
11/02/15
Process worked very well and able to track. Delivered within stated timescale to Aus.
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
No comment left by this customer.
11/02/15
Excellent service!! Door to door service is so convenient. I will not hesitate to use this service every time that I have a large parcel.
11/02/15
The only problem is that when I order a collection from England you send the transport documents to me in Sweden
11/02/15
Non pick up, no phone call. Very hard to get phone number for you.
11/02/15
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