We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,732 reviews.
i have not received my parcel
28/01/15
Our Response: Sorry to hear about this, somebody will look into this for you now and respond via the support ticket on your account
No comment left by this customer.
28/01/15
Great service. Driver very polite and helpful. Came with labels for parcels saving a lot of hassle printing them off. Delivered as promised.
28/01/15
very good
28/01/15
if you gave customers a text message at least 1 hr prior to collection would be a great help. and the service so far is 1st clas
28/01/15
I have make an order before 7days and I'm still waiting..
28/01/15
they never came to the house. nor did they leave a note as stated
28/01/15
good price, no problems
28/01/15
Supposed to receive label after booking, never happened. Driver reluctant to sign collection form
28/01/15
Only that it was a very large box and I had no notice or idea how long it was going to take before it arrived otherwise very pleased
28/01/15
No comment left by this customer.
28/01/15
Anexcellent service. I will use it again and recommend to others.
28/01/15
Very good service. Within 48 are described
28/01/15
No comment left by this customer.
28/01/15
Excellent service as usual!
28/01/15
No comment left by this customer.
28/01/15
no hassle delivery
28/01/15
collected on time very happy thanks
28/01/15
Good cost saving compared to taking my parcel to the post office
28/01/15
easy transaction
28/01/15
good service as usual
28/01/15
No comment left by this customer.
28/01/15
Fantastic service, great price, quick delivery, would definately recommend
28/01/15
I will definitely use Parcel Monkey again as they are reliable and very competitively priced.
28/01/15
No comment left by this customer.
28/01/15
Excellent price and service, website very easy to use and navigate.
28/01/15
I paid for next day delivery (Friday) and it didn't turn up till Monday
28/01/15
Not delivered in time very bad!
28/01/15
Our Response: Sorry to hear your parcel has not arrived somebody has responded to the support ticket
excellent
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
Keep your prices right and lower than competitors and i will always use you
28/01/15
No comment left by this customer.
28/01/15
**** **** **** paid £65 for next day dilvery sat in all day never turn up took 4 days never will use again ****
28/01/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
Website very easy to use and very good service. Will use again!
28/01/15
The driver demanded a bar code, You do not provide a Yodel Bar code. He tried to refuse the package. Never had a problem with Courier
28/01/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now
Parcel delivered
28/01/15
Delivery attempted at midnight! then customer left to rearrange delivery is not acceptable.
28/01/15
No comment left by this customer.
28/01/15
No comment left by this customer.
28/01/15
We use first & third party cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more
