We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,485 reviews.
This is the second parcel where I was surcharged but I did weigh and measure it accurately I thought
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Very good. No other feedback!
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
A top class service,maybe advice on packing items at the beginning of the process would be better
02/03/15
Excellent service. However, the tracking could be improved & the ability to obtain a signature for the parcel. Otherwise, great
02/03/15
Excellent service, every time.
02/03/15
excellent service
02/03/15
Easy to use and collected on time very happy with service thank you
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
It would be good to receive a text an hour before collection as this prevents the need to stay in all day
02/03/15
No comment left by this customer.
02/03/15
Parcel picked up really quickly, but when I go to track the parcel,it says invalid shipment,so I have no idea where it is.
02/03/15
parcel wasnt collected until the day after it was booked in to be collected
02/03/15
Our Response: I am very sorry to hear about the service you have received somebody will respond to your support thread now
I have used your services before and each time its gets better. 5 stars. Excellent trackable service and great value
02/03/15
Payment required permitting card details to be stored, I hate that. Otherwise good.
02/03/15
Amazing service yet again
02/03/15
no issues. using the site is very easy.
02/03/15
Would be useful to have an estimated pick up time
02/03/15
Excellent service and very reasonable price. Will definitely use you again. Thanks.
02/03/15
No comment left by this customer.
02/03/15
thanks!
02/03/15
GREEEEEEEEEEEEAT!
02/03/15
Excellent service delivered the following morning
02/03/15
Fantastic service, Picked up & delivered within 24 hours. Couldn't be a better service A++++
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
The initial collection date and time was good but my parcel destination is USA and I haven't been able to track it!
02/03/15
No comment left by this customer.
02/03/15
Courier never collected on the correct day, 50 minute phone call to sort it out, parcel was delivered 6 days later. Disgraceful. Never again
02/03/15
Our Response: Sorry to hear about this, somebody will look into this for you now and respond via the support ticket on your account
Very pleased. Parcel collected & delivered on time. Surprised how easy the whole process with ParcelMonkey was. Will definitely use again.
02/03/15
Delivery address phone number not always available through e-bay so cannot fill that part in.
02/03/15
No comment left by this customer.
02/03/15
No comment left by this customer.
02/03/15
Fantastic service A *
02/03/15
Perfect service, easy and simple to do, only improvement would be price.
02/03/15
No comment left by this customer.
02/03/15
