We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,177 reviews.
Would be nice to know when parcel has been delivered by email
16/02/15
No comment left by this customer.
16/02/15
Very good response, parcel arrived earlier than expected...1st rate service
16/02/15
Everything went smoothly. I was astonished how fast it arrived at my home. Will work again with you, no doubt.
16/02/15
No comment left by this customer.
16/02/15
Parcel was left in the rain, uncovered!
16/02/15
No comment left by this customer.
16/02/15
good service and very good price.
16/02/15
good
16/02/15
No comment left by this customer.
16/02/15
No comment left by this customer.
16/02/15
Easy to use and parcel was collected promptly.
16/02/15
No comment left by this customer.
16/02/15
easy, affordable, fast, 10/10. Will recommend. Thank you!
16/02/15
No comment left by this customer.
16/02/15
No comment left by this customer.
16/02/15
Collected Monday - delivered to Philippines on Thursday. Very happy indeed. Will use again.
16/02/15
No comment left by this customer.
16/02/15
No comment left by this customer.
16/02/15
No comment left by this customer.
16/02/15
Good done job, all is well as promised. There is a little more need to improve customer service.
16/02/15
Super service!
16/02/15
Parcel monkey great - yodel poor, then the service centre were excellent send a personal courier out at 9pm as failed to deliver
16/02/15
No comment left by this customer.
16/02/15
No comment left by this customer.
16/02/15
till waiting for confirmation of delivery from USA but the UK end was smooth.
15/02/15
No comment left by this customer.
15/02/15
Good service, parcel arried on time and in good order
15/02/15
Great Service and super gent who collected parcel with am early collection so didnt have to stay in all day.
15/02/15
Very fast service
15/02/15
The tracking information you provide is very poor. Lots of updates giving no meaningful information. Cannot really tell what is going on
15/02/15
Our Response: I am very sorry to hear about this experience, somebody will look into your order now and will respond on your Parcel Monkey account
No comment left by this customer.
15/02/15
Excellent service. Will use again.
15/02/15
No comment left by this customer.
15/02/15
Tracking did not work for my order. Limited confirmation emails/details during booking. Otherwise OK.
15/02/15
Was quoted £37 to send birthday gift to canada then they charged the recipient a further $45! This should have been in my original quotatio
15/02/15
Our Response: Thank you for your feedback someone has responded to your support ticket on your Parcel Monkey account
No comment left by this customer.
15/02/15
Great service- many thanks
15/02/15
A1 first class service as usual , thank you from daveb-music (ebay)
15/02/15
Excellent collection and delivery. Keep up the good work !
15/02/15
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