We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 236,976 reviews.
No comment left by this customer.
27/02/15
No comment left by this customer.
27/02/15
No comment left by this customer.
27/02/15
No comment left by this customer.
27/02/15
Item was not picked up and delivered. Bad communication. I want a refund for a job not done
27/02/15
Can't fault it - easy, efficient and cost effective
27/02/15
No comment left by this customer.
27/02/15
Perfect delivery
27/02/15
No email to let me or customer know that pick could not be made, and still don't know why, despite someone being in?
27/02/15
Great price, Quick Turn Around
27/02/15
No comment left by this customer.
27/02/15
A message to say parcel had arrived in NZ would have been helpful. Otherwise good
27/02/15
Cant fault the system or service.. First Class!!
27/02/15
Excellent!
27/02/15
No comment left by this customer.
27/02/15
I used ParcelMonkey for the first time, service was cost effective, and collection plus delivery was exactly as planned. A very good result
27/02/15
Excellent service and great price
27/02/15
only 4 out of 5 boxes were delivered
27/02/15
Everything happened like clockwork the parcel was booked, collected and delivered without problem
27/02/15
Collection of Parcel was picked up Tue: for delivery Thur: It arrived Wed: fantastic service will use you agein.Well done Parcel Force. Bria
27/02/15
No comment left by this customer.
27/02/15
No comment left by this customer.
27/02/15
very pleased with efficiency of service.
27/02/15
Your quality of insurance is poor. Why don't you insure electricals against LOSS. Difficult to find anything that you DO insure.
27/02/15
When the parcel was collected the driver did not intend to give a receipt until asked and then gave an unoffical card with a signature on it
27/02/15
Rubbish.....they retrospectively recharged my card, said it was twice as big as it actually was! AVOID!
27/02/15
No comment left by this customer.
27/02/15
No comment left by this customer.
27/02/15
what is important is how is the service when there is a problem. i had a problem. it was bad.
27/02/15
Everything good, fast & furious )
27/02/15
great price for a long parcel. very pleasant member of staff.
26/02/15
Excellent, as always.
26/02/15
Fantastic service - excellent communications - thank you!
26/02/15
No comment left by this customer.
26/02/15
Excellent service as expected now from Parcel Monkey; my first port of call for all my shipping needs!
26/02/15
Excellent, great value
26/02/15
Quote stated 1-2 days, it took 5
26/02/15
Very good service, great prices, happy to use again
26/02/15
48hr delivery took 4 days to arrive,not stated on website that Friday collections will not arrive until following Tuesday
26/02/15
No comment left by this customer.
26/02/15
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