We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,468 reviews.
Good job very reasonable
01/10/20 by Customer
So easy . Print label and leave parcel to be collected . Arrived quickly at destination . Lots of choice’s of couriers .
30/09/20 by CLARE HARDING-JONES
Stress free and fast delivery
30/09/20 by Lee Rowe
It was very easy to navigate the website, enter all the necessary details and the posting instructions were very clear and easy to follow. The parcel - sent to the USA - arrived within the estimated time. Excellent service. Will definitely use it in future.
30/09/20 by Josephine E Miller
Did the job, great price!
Thats all you need.
30/09/20 by Customer
Pickup Thursday pm ...delivery made in Canada Tuesday morning.
Fantastic service from booking online to delivery.
First time using them, certainly wont be the last.
30/09/20 by customer
Very quick and easy service, multiple options are presented to you to help you make your decision, labels were sent within a couple of hours for me to print and pick up was seamless. Will use this service again.
30/09/20 by Rosie
First time I have used this service and was very impressed with the speed of delivery. Sent a parcel out to France and it was received a day earlier than expected, very impressive service. Will be using them again
30/09/20 by Mrs Jennifer George
Very easy to do and a reasonable price
30/09/20 by Liz Davies
Does what you expect from the service - no complaints, so 5 stars
30/09/20 by znommiz
I had to cancel my collection as I booked printerless option , but was told after this is not available, I am 23 days now waiting for a refund, I keep getting told to ait for the claims team to contact me yet noone has. Perhaps if I detail this on review sites it might get their attention. Could not recommend. consider going direct ot parelforce who were super helpful
30/09/20 by Paul Doherty
Great service will use again quick delivery easy paperwork thankyou
30/09/20 by Customer Georgina
Wow quick delivery
30/09/20 by CustomerDBeckford
I have used Parcel Monkey a number of times now and each time have received good service. I will continue to use them and can wholeheartedly recommend them.
30/09/20 by John C
Good service
30/09/20 by Customer
I sent 2 parcels one got to actual address but the other one was taken elsewhere although the same post code on both parcels I’m dissapointed as I’ve not had problem before
30/09/20 by Customer
All worked as it should. An awkward parcel collected and delivered.
30/09/20 by Customer
Excellent service
30/09/20 by Customer
Easy to set up account as well as shipment. Lots of post offices to send parcel at. Great service and far cheaper than other options.
30/09/20 by Katharine
We always use Parcel Monkey. Good prices, reliable and easy, very happy thanks.
30/09/20 by John
The courier didnt Collect
30/09/20 by Lisa Branagan
Great price and great service!
30/09/20 by Simon
great service as usual
30/09/20 by Customer
Good quality service and good price
30/09/20 by ANDREW
Really easy to use.
30/09/20 by Barry
I use this service often ,always deliver on time with no problems
Uk to kos greece in 5 days
30/09/20 by Racheal
Quick and perfect delivery
29/09/20 by Taiwo Oduwole
From printing label to delivery, the process was fairly straightforward.
29/09/20 by Shawn
Superb. Fast. Reliable service. Would highly recommend to anyone!!!
29/09/20 by Veronika Makaranka
Easy website
clear and customer friendly
excellent price
various choices
collected and delivered on time
no fuss
will 100% use again
29/09/20 by jamie leigh oshea
Great, efficient service. Tracked my parcel the whole way and it arrived promptly. I will use the service again for my big parcels.
29/09/20 by Mary
Prompt and efficient service! Goods received undamaged!
29/09/20 by Bruce G.
Excellent service as always
29/09/20 by Alison Lovell
Quick and cheap. Recommended.
29/09/20 by Margherita
I have never had such a bad service. I waited in all day on 2 different days and still no one turned up to pick up my parcel. You cannot talk to anyone on the phone only chat through text and all they say is we will rebook it. Dont use them
29/09/20 by N thorne
All good. As expected.
29/09/20 by Customer
First time using Global Monkey.
Absolutely amazing service, lower price than other competitors. My parcel was picked up on Thursday at 3pm and arrived in New Zealand Monday morning!! Five days in total. The courier was very polite, the web site was easy to use so all in all a good experience with this Freight Company. Well done and thank you. Definitely use your company again.
29/09/20 by Pamela Dexter
Easy website to use, good choice of postage options and prices. Great communication throughout - many thanks!
29/09/20 by Customer
My Parcel lost still no one get back to me about my claim poor service £350 worth of good lost and no contact.
29/09/20 by aamir
Fast, efficient and great value for money
29/09/20 by Kellie Lynch
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