We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 202,497 reviews.
all good. could improve service through shorter time slots for collection
07/02/11
Item damaged again. Didn't claim this time as lower value and less well packed but Courier not showing due care!!!
07/02/11
excellent communication, good tracking, fast response
07/02/11
A more accurate pick-up time - i.e. early am, late am., etc.
07/02/11
I am very happy with the service and have recommended you to my friends. Thank you
07/02/11
No comment left by this customer.
07/02/11
Great service as alway world class again
07/02/11
BRILLIANT THANKS
07/02/11
At the moment your service is second to none and does not need to be improved
07/02/11
No comment left by this customer.
07/02/11
No comment left by this customer.
07/02/11
very fast service, no problems at all
07/02/11
Last year I did sent by your company over 50 parcels, but now I can not send the car bumpers - the most important for me. I will send by oth
07/02/11
No comment left by this customer.
07/02/11
No problems, collected & delivered promptly
07/02/11
EXCELLENT AS ALWAYS
07/02/11
driver always on time problem with citylink forcing you to take insurance not good in these bad times will look elsewhere in future
07/02/11
No comment left by this customer.
07/02/11
No comment left by this customer.
07/02/11
No comment left by this customer.
07/02/11
everything went smoothly and to plan, very pleased.
07/02/11
A satisfactory experience all round. The only major improvement would be to find a way of carrying out a same-day pickup.
07/02/11
Your Web site needs updating re. 'Night freight'. It says that you need to print off delivery labels when in fact the driver brings them .
07/02/11
No comment left by this customer.
07/02/11
No comment left by this customer.
07/02/11
No comment left by this customer.
07/02/11
Very good service, collected within promiced time frame and my customer reported quick delivery. Five stars ! Thanks.
07/02/11
This was my first time in using you.Internet wassimple,tracking great and although it was delivered a day late it was within my time scale.
07/02/11
No comment left by this customer.
07/02/11
No problems, great service. Thanks
07/02/11
No comment left by this customer.
07/02/11
First time i have used this service and i simply can't fault it. i will use again and hope the standard is kept high *****
07/02/11
If possible wouldlike more acurate timing for pick ups.
07/02/11
No comment left by this customer.
07/02/11
im still waiting the conformation email so I can print it off!
07/02/11
No comment left by this customer.
07/02/11
Parcel was collected day late.
07/02/11
Collection and ease of booking was great, however the package was received damaged and broken.
07/02/11
No comment left by this customer.
07/02/11
Very good service,exactly as promised
07/02/11
