-1"/>
We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,816 reviews.
It would be good if courier could come at about the same time every day. And would much appreciate cheaper option for smaller parcels.
20/01/12
keep doingiwhat you are doing
20/01/12
No comment left by this customer.
19/01/12
having had awful experiences where packages were left with no signature from customers with other couriers pleased with your service
19/01/12
No comment left by this customer.
19/01/12
Cannot think of anything, very good IMO!
19/01/12
Very satisfactory service. Only feedback was that I asked the driver to call on arrival and this didn't happen. Wasn't a problem though.
19/01/12
Easier ways to contact you or the end supplier should a question arise.
19/01/12
No comment left by this customer.
19/01/12
On-line booking very easy. Parcel collected & delivered as promised
19/01/12
No comment left by this customer.
19/01/12
The couriers didnt collect on time & when I tried to contact you, it was difficult. This was the 1st time I used you, not sure I will again.
19/01/12
Very good service; collection and delivery both prompt.
19/01/12
I waited all day for my parcel to be collected - when I contacted Parcelforce they had not received any details regarding collection
19/01/12
Everything went smoothly, thanks
19/01/12
No comment left by this customer.
19/01/12
1st Class service. well recomended
19/01/12
very pleased with the system . I like the ease of checking my account and tracking
19/01/12
would be useful if could get couriers to state am or pm pick up1
19/01/12
excellent service good value for money
19/01/12
VAT was not obvious on pricing ...I was suprised at the final price.
19/01/12
usual great service, and great price. why don't more people use your service. its a mystery to me?
19/01/12
No comment left by this customer.
19/01/12
No comment left by this customer.
19/01/12
great super smashing.
19/01/12
spot on as usual Thankyou
19/01/12
No comment left by this customer.
19/01/12
No comment left by this customer.
19/01/12
No comment left by this customer.
19/01/12
No comment left by this customer.
19/01/12
I was very impressed with service, did exactly what i wanted, and was good rates, would use again
19/01/12
Superb as per usual A++++++
19/01/12
No comment left by this customer.
19/01/12
Very good service and a good price.
19/01/12
Will always use Parcel Monkey unless something goes wrong!
19/01/12
No comment left by this customer.
19/01/12
2 days and my parcels still haven't been collected
19/01/12
Excellent as usual.
19/01/12
Pleasing service thank you
19/01/12
Great service but could do with more precise information/option about the pick up time e.g. within a two hour window
19/01/12
We use cookies to personalise content and ads and to analyse our web traffic. We also share information about your use of our site with our social media, advertising and analytics partners. Click ‘Accept All’ if you’d like to allow all cookies, or “Required Only” to only allow cookies essential to the function of this website. Read more