We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,742 reviews.
The parcel was not delivered to the recipient, but taken to Bristol depot. The customer had to drive half hour the next day to collect it
01/03/12
very good,prompt delivery & collection
01/03/12
faultless thankyou
01/03/12
not heard bk from customer as of there goods yet, but service excellent upto this point...
01/03/12
No comment left by this customer.
01/03/12
Better than last time!! The parcel was picked up as stated and delivered quickly.
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
Good service. Clear web site. Top marks missed because I was forced to store my credit card details online or transaction wouldn't complete
01/03/12
I have used Parcel Monkey a few times now. The prices and service have been excellent.
01/03/12
Used for over a year 99% excellent service
01/03/12
Fantastic service
01/03/12
was all good!
01/03/12
you were very good will definatly use you again a1 courier service***+++
01/03/12
Great service and reasonable rates
01/03/12
Good service.
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
Very smooth service, would definitely use again
01/03/12
happy with the service and price. only thing i would suggest to improve would be to give more accurate time slots with tracking online
01/03/12
EXCELLENT - AS USUAL
01/03/12
great service like always!
01/03/12
No comment left by this customer.
01/03/12
excellent
01/03/12
Have now used the city link service several times and never been let down. Im even on first name terms with the driver.
01/03/12
No comment left by this customer.
01/03/12
Nothing to add, very easy website to use, evertything is just so simple. Perfect
01/03/12
Easy to book, excellent service. (But please make it more obvious that Saturday delivery is an optional extra).
01/03/12
Collected mid afternoon, delivered next morning at 09.30. Good service.
01/03/12
very good service,
01/03/12
Excellent service! Parcel was collected from UK address on Friday and was delivered to Hong Kong by Monday!!! Just brilliant!!!!
01/03/12
My parcel was delivered at the wrong adress and only by miracle i didn't lose something very important! still waiting resolution cause i hav
01/03/12
From day one I have been completely satisfied with the service I have received, both sending & receiving parcels - thank you
01/03/12
Excellentp price, excellent service and very good easy to use website. Thankyou
01/03/12
When your good your good
01/03/12
it would be nice to know if the delivery would be in the morning or afternoon and not waste a whole day waiting
01/03/12
collected as promised delivered promptly and for a good price will use again
01/03/12
quick and direct service.
01/03/12
collected and delivered as stated. can't get better than that!
01/03/12
very good and easy to use
01/03/12
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