We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 235,718 reviews.
Have now used the city link service several times and never been let down. Im even on first name terms with the driver.
01/03/12
No comment left by this customer.
01/03/12
Nothing to add, very easy website to use, evertything is just so simple. Perfect
01/03/12
Easy to book, excellent service. (But please make it more obvious that Saturday delivery is an optional extra).
01/03/12
Collected mid afternoon, delivered next morning at 09.30. Good service.
01/03/12
very good service,
01/03/12
Excellent service! Parcel was collected from UK address on Friday and was delivered to Hong Kong by Monday!!! Just brilliant!!!!
01/03/12
My parcel was delivered at the wrong adress and only by miracle i didn't lose something very important! still waiting resolution cause i hav
01/03/12
From day one I have been completely satisfied with the service I have received, both sending & receiving parcels - thank you
01/03/12
Excellentp price, excellent service and very good easy to use website. Thankyou
01/03/12
When your good your good
01/03/12
it would be nice to know if the delivery would be in the morning or afternoon and not waste a whole day waiting
01/03/12
collected as promised delivered promptly and for a good price will use again
01/03/12
quick and direct service.
01/03/12
collected and delivered as stated. can't get better than that!
01/03/12
very good and easy to use
01/03/12
better customer service procedure. You're fine until things go wrong.
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
Very good service at great rates will certainly use again for all my deliverys
01/03/12
No comment left by this customer.
01/03/12
A little expensive
01/03/12
Very good
01/03/12
parcel was a day late
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
Smooth transaction, no problems
01/03/12
very good service, at a low cost
01/03/12
the only improvement i can think of is to offer a narrower collection window to save waiting in all day.
01/03/12
very good picked up the next day
01/03/12
No comment left by this customer.
01/03/12
collection courier very polite and efficient- delivery was on time-very impressed!!- well done will be using you again
01/03/12
Easy on-line booking process and to date; courier collection has been faultless.
01/03/12
No comment left by this customer.
01/03/12
No comment left by this customer.
01/03/12
a text to give a approx collection time would help
01/03/12
very efficient
01/03/12
Very good service, great stuff, many thanks!!!
01/03/12
No comment left by this customer.
01/03/12
The parcel was meant to be delivered on Mon 27 Feb, it arrived on Tues 28th, no one has yet returned my call to explain
01/03/12
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