We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 190,731 reviews.
No comment left by this customer.
29/09/10
Missed collection but good customer service response which re-booked collection so happy ending! Customer very happy!
29/09/10
No comment left by this customer.
29/09/10
No comment left by this customer.
29/09/10
Customer Service via ticket system reliable and polite. Its a pity order was not fulfilled by CityLink. thanks
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
very good excellent service.
28/09/10
No comment left by this customer.
28/09/10
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28/09/10
No comment left by this customer.
28/09/10
You lost my packlage! And without resolving that you send me a feedback form?? Seriously? That's not great is it?
28/09/10
it would be brilliant if you could arrange same day pick up after 10:30am
28/09/10
No comment left by this customer.
28/09/10
Stop sending me these 'How did I do's!' you are always EXCELLENT and THE BEST!! Don't worry I will tell you if you aren't :-)
28/09/10
Thank you for being such a loyal customer! We've now limited the number of feedback request's you'll receive in a short period of time.
No comment left by this customer.
28/09/10
Excellent price and service using City Link
28/09/10
service is always excellent
28/09/10
parcels are not always collected on day of booking, no one turns up shockingly bad!
28/09/10
Very easy to use would definately use again in future. Hassle free Posting.
28/09/10
no complaints. pick up and delivery smooth.
28/09/10
very quick and efficient thank you
28/09/10
No comment left by this customer.
28/09/10
yes things worked out, but could be a lot better if you had that old fashioned thing that you put to your ear called a phone.
28/09/10
Service recevied is most excellent :) I have two accounts for personal and business use and have had 0 issues.
28/09/10
Service recevied is most excellent :) I have two accounts for personal and business use and have had 0 issues.
28/09/10
Service recevied is most excellent :) I have two accounts for personal and business use and have had 0 issues.
28/09/10
I have used parcel monkey about a doen times without any problems
28/09/10
Excellent in every respect!
28/09/10
No comment left by this customer.
28/09/10
it is not very obvious when you click on to a message that it has been accepted
28/09/10
No comment left by this customer.
28/09/10
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28/09/10
No comment left by this customer.
28/09/10
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28/09/10
No comment left by this customer.
28/09/10
Unfortunate error with a previous order appearing on payment stage
28/09/10
Very easy and cheaper!
28/09/10
No comment left by this customer.
28/09/10
No comment left by this customer.
28/09/10
