We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 237,765 reviews.
very good, can't think of any improvements
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
no monkey business here
27/03/12
No comment left by this customer.
27/03/12
Drivers should give their name not just a scibbled autgraph
27/03/12
No comment left by this customer.
27/03/12
fabulous service as always. Well done, much appreciated. I miss the mailbag cheaper rate though.
27/03/12
We do too and we are very sorry that City Link have raised their costs recently.
Great service, can't say anymore. thanks
27/03/12
There's nothing i can think of.. all went smooth and finish at the other end smooth also
27/03/12
No comment left by this customer.
27/03/12
Good service. Only thing that would make it better if we knew what time the parcel was going to be picked up. Even am or pm would help.
27/03/12
Just as soon as the couriers can provide this then we will offer it to our customers.
New prices are a big letdown, pretty expensive now.
27/03/12
Sorry but City Link have raised their costs for the first time in 3 years.
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
a great service spoilt only by a 28% increase in prices.
27/03/12
Our Response: We are sorry but we still provide the best City Link prices despite their recent increase for the first time in 3 years.
No comment left by this customer.
27/03/12
You were very competitive with city link bags rates
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
you picked up parcel ok but it didnt arrive to me when it should have it took an extra day this is not what i paid for.
27/03/12
No comment left by this customer.
27/03/12
Should give the option to opt for less insurance cover, for an expensive item. It would be our loss, not yours. :-)
27/03/12
well done
27/03/12
No comment left by this customer.
27/03/12
Amazing service as ever - definitely the best company !
27/03/12
Cant fault parcel monkey. Thanks
27/03/12
excellent service once again, collected & delivered with no problems.
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
No comment left by this customer.
27/03/12
Great service. Thank you.
27/03/12
Very Good
27/03/12
giving us a clue on when you'll be turning up would be good, either putting am or pm on the label somewhere
27/03/12
Just as soon as the couriers can do this then we will provide it for our customers.
Tried to have several small packages collected for dilevery on standard basic delivery only to find prices escalated for each parcel
27/03/12
First time user thought the service was great!
27/03/12
Easy to use web interface and service was faultless.
27/03/12
Great reliable service as ever.
27/03/12
No comment left by this customer.
27/03/12
Excellent service, highly recommended
27/03/12
