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We ask our customers at random to submit a review of their Parcel Monkey experience 1 week after their order was placed. Here are those reviews, good and bad, giving you an honest insight into what you can expect from Parcel Monkey.
You can also read our latest reviews on TrustPilot
Our average customer rating is: 4.5 / 5 (4.5/5) based on 231,885 reviews.
No comment left by this customer.
08/04/12
Great service
08/04/12
No comment left by this customer.
08/04/12
Good service and very competitive price - thanks!
08/04/12
Great service, great price.
08/04/12
Great value for money & great service Placed order at 8pm, courier picked up 12 hours later!
08/04/12
you're getting too pricey delivery prices - cheaper insurance needed as well
08/04/12
Our Response: The recent increase is due to City Link raising their prices for the first time in 3 years and is not something we have control over.
The service was very good online very easy to use, and pick-up Thank you
08/04/12
perfect transaction and easy to arrange would recommend A**************************
08/04/12
picked up as stated
08/04/12
we had 2 collection dates. After waiting in all day twice, no one turned up.so rather than chancing waiting in another day took to depot
08/04/12
The courier was late picking up a parcel and the help line given didnt have this as an option . P.M. has no contact number to get help.
08/04/12
Very quick and easy service!!
08/04/12
Sent hundreds parcels with you but cannot absorb the vast increase. Excellent couriers and helpful staff. Reverted to P2G.
08/04/12
Sorry but City Link have raised their costs for the first time in 3 years. Are you still getting "Next Day" with P2GO as their prices are higher than ours?
Missed collection, one of several mistakes Parcel Monkey has made recently, at least this one did not cost me money
08/04/12
Our Response: On behalf of the courier concerned please accept our apologies for the first failed collection.
very good and excellent price
08/04/12
No comment left by this customer.
08/04/12
Easy, competitive, and hassle free. Great
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
08/04/12
give the monkey a bannana cuz hes 1st class 5*****
08/04/12
very very good one day derlivery to ireland with citylink they are the best out there
08/04/12
Excellent service. Collected promptly in the mro
08/04/12
No comment left by this customer.
08/04/12
No comment left by this customer.
07/04/12
Great service - parcel collected promptly and delivered as promised.
07/04/12
No comment left by this customer.
07/04/12
No comment left by this customer.
07/04/12
Very easy to use and understand when booking collection and delivery of a parcel - even for the first timer!
07/04/12
Thank you for making your first order with us.
No comment left by this customer.
07/04/12
Kenny, our local delivery guy is helpful and polite - the items we send actually get to their destination ! And that is just perfect.
07/04/12
No comment left by this customer.
07/04/12
Your man arrived as planned and was efficient and polite. the parcel obviously arrived as I have already received an e-mail. thanks.
07/04/12
EXCELLENT, DELIVERED ON TIME, COLLECTED AS AGREED
07/04/12
Ok but driver should call to person who he delivery when he did not know where to knock and not just go
07/04/12
Fantasic service but I think prices should be shown inc. VAT very happy overall though!
07/04/12
You will find many service providers quote their prices without VAT.
No comment left by this customer.
07/04/12
I always use Parcel Monkey,they accept Pay Pal which is a bonus,and its easy to book.Always been a reliable service for me
07/04/12
Thanks very much for your long term business.
Fantastic service, will be coming back :-)
07/04/12
Pity your prices increased. I'll have to use Parcel2Go now.
07/04/12
Our Response: Sorry but City Link have raised their costs for the first time in 3 years. Are you still getting "Next Day" with P2GO as their prices are higher than ours?
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